Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1009 S. Jefferson Ave in Mount Pleasant, TX 75455
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
222 reviews
5 stars
189
4 stars
10
3 stars
6
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Lacey, Brandon, and Scott for their exceptional service.
Store Environment
The store was frequently described as clean and inviting, contributing to a positive shopping experience.
Product Issues
Several customers reported issues with products purchased, including problems with phone setups and service, leading to dissatisfaction.
Efficiency
Customers appreciated the quick and efficient service, with many noting that their transactions were handled promptly.
Mixed Experiences
While many reviews were positive, there were also complaints about poor service and unresolved issues, indicating inconsistency in customer experiences.
- BMBrenda Moore2 days ago5.0Excellent service ! My phone went nuts so got a new one. Very knowledge lady that helped me. She answered all questions and taught me a lot. Will continue to use this VERIZON store. 5 stars are not enough for her!!!
- DBDebbie BridgeNov 17, 20255.0Great experience with Russell Cellular…from scheduling an appointment to Jessica selling us new iPhones and setting them up for us. Highly recommend them!
- RRRachel RoeNov 16, 20255.0These folks were great! Awesome customer service & super helpful. Jessica is was amazing, best Verizon location in town.
- JJJeannette JohnsonAug 17, 20252.0I bought a new phone, I was disappointed in the lack of service. All of my favorite numbers were lost and some others. I have been back to the store three times just to try and locate some of the things that should have been installed when I purchased the phone. Some things they did not know how to recover. I was very disappointed and confused regarding the service.
- BGBrenda GaytanFeb 9, 20212.0I am kinda Disappointed I believed I will have better service Since that Is the quote they use. 5G and I had a good plan with the other carrier my Hot spot worked better, last longer and a cheaper price.
Frequently Asked Questions About Verizon
What are the operating hours of Verizon at 1009 S Jefferson Ave, Mt Pleasant, TX?
Verizon at 1009 S Jefferson Ave is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Which mobile brands does Verizon in Mt Pleasant offer?
They offer mobile brands including Verizon, Samsung, Google, Apple, Motorola, and LG.
What services can I get at Verizon Mt Pleasant?
Verizon offers wireless service, mobile service, home phone service, and home internet.
Does Verizon Mt Pleasant provide in-store or curbside pickup options?
Customers can use in-store pickup and curbside pickup services at Verizon Mt Pleasant.
What payment options are accepted at Verizon in Mt Pleasant?
They accept American Express, Cash, Discover, MasterCard, and Visa for payments.
Does Verizon Mt Pleasant offer wheelchair accessible entrances?
Yes, Verizon Mt Pleasant has wheelchair accessible entrances for customer convenience.
Is it possible to schedule appointments or manage services via an app for Verizon Mt Pleasant?
Yes, you can schedule and manage services using the My Verizon app through provided quick links.
What nearby food options are available around Verizon Mt Pleasant?
Nearby food options include KFC, Schlotzsky's, Dairy Queen, Taco Bell, Church’s Chicken, and Starbucks, perfect for a meal or coffee before or after your visit.
Are there any nearby automotive services near Verizon Mt Pleasant?
Yes, several automotive services like Take 5 Car Wash, Scrubbies Wash USA, Take 5 Oil Change, Kwik Kar Oil & Lube, and AutoZone are close by for car care needs.
What local businesses near Verizon Mt Pleasant might be useful for financial or employment services?
Nearby you can find Heights Finance for mortgage services, Western Union for money transfer, and Express Employment Professionals for job placement assistance.