Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Montgomery, TX. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
251 reviews
5 stars
202
4 stars
10
3 stars
4
2 stars2
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and patience, particularly highlighting employees like Destiny and Trevor.
Service Issues
Several reviews mentioned frustrations with service delays, incorrect information, and poor handling of customer issues, leading to dissatisfaction.
Store Operations
Customers expressed concerns about the store's operational practices, including long wait times, lack of communication, and issues with appointments.
Product Knowledge
While many employees were noted for their product knowledge, there were instances where customers felt misinformed or received incorrect advice.
- CFChristie Fontaine3 days ago5.0I had great service. Very helpful
- DFDiane FlippinDec 22, 20255.0Destiny was my service rep. I bought a new phone, a new watch and she explained and took care of everything. I have bought a watch and a phone from her before in previous years and her service is still excellent better than any of the Verizon stores that I have attended.
- MSM. L. S.Dec 5, 20251.0No sign on door saying it’s closed. Ring doorbell. No answer. Wait 10min, employee showed up. Great, I walk in, need a new line. He needs some of my information and I give it to him. He tells me he can help me after he’s done inventory, which will take an hour. Doesn’t the customer come first, this is ridiculous. Not coming back to the store for sure absolutely despicable.
- KHKim HinksonDec 2, 20251.0Store has me in shock about how they operate. Locking customers out once it gets a little dark and not accomidating appointment times. Not answering phone calls all day long and having them transferred to the non local number and telling customers its cause they are to busy with customers to answer but yet no one is in the store. Also no note accesable on account for store sales people to see.
- SDShannon DavisDec 2, 20255.0Awesome Customer Service was provided at the store front . The team member was caring and supportive. She took her time with me and was very patient. She is a great asset to the Version and I am proud to be a member for over 10 years.😁😁😁😁😊😊😊😊😔
Frequently Asked Questions About Verizon
What products does Verizon in Montgomery, TX offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon in Montgomery?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store in Montgomery support in-store pickup?
Yes, the Verizon store offers in-store pickup services.
What payment methods are accepted at this Verizon location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Where is the Verizon store located in Montgomery, TX?
The store is located at 18024 Highway 105 W, Ste 700, Montgomery, TX 77356.
Is there free Wi-Fi available at the Verizon store?
Yes, the store provides free Wi-Fi for customers.
What brands can I find at Verizon in Montgomery?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and many more at the store.
Can I recycle electronics at the Verizon store?
Yes, Verizon offers electronic recycling services.
What nearby dining options are available when visiting the Verizon store?
Nearby dining options include PHO DAT Vietnamese Cafe, Little Tokyo Restaurant offering sushi and Japanese cuisine, Shanahan's bar and grill, and Dough Baby Bakeshop café.
Are there any nearby wellness or spa locations close to Verizon in Montgomery?
Yes, nearby wellness spots include Bonsai Spa & Salon, Sweet Nails and Spa, Wild Honey Salon, Fantasy Nails, and i Massage health spa.
What are some nearby emergency medical facilities near the Verizon store?
Nearby emergency medical facilities include CHI St. Luke's Health Emergency Center, RapidCare Emergency Room - 24hr Conroe & Montgomery ER, and Emergency Room at St. Luke's Health - Montgomery, TX.