Business Details
18024 Highway 105 W, Montgomery, TX
77356, United States
Certified by Verizon • Feb 22, 2026
(936) 582-1916
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Montgomery, TX. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
257 reviews
5 stars
206
4 stars
10
3 stars
4
2 stars2
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, particularly highlighting individuals like Destiny and Trevor.
Service Speed
Several reviews noted quick service and efficient problem resolution, although some customers experienced delays due to staffing issues.
Store Management
There were complaints about poor management practices, including unprofessional behavior and lack of responsiveness to customer needs.
Product Issues
Some customers reported problems with products purchased, including issues with phone compatibility and service plans, leading to frustration.
Mixed Experiences
While many customers had positive interactions, there were significant complaints about inconsistent service quality and management, leading to a divided customer experience.
- DSDwain Stewart3 days ago5.0Great experience. Service was awesome. Answered all of my questions.
- CBCarol Boehm-LiraJan 19, 20265.0Trevor gave us great knowledge and support on how to upgrade our phones. Helped with the trade in as well. Even we keep chainring our minds back and fourth. True trooper and customer service
- CFChristie FontaineJan 9, 20265.0I had great service. Very helpful
- DFDiane FlippinDec 22, 20255.0Destiny was my service rep. I bought a new phone, a new watch and she explained and took care of everything. I have bought a watch and a phone from her before in previous years and her service is still excellent better than any of the Verizon stores that I have attended.
- MSM. L. S.Dec 5, 20251.0No sign on door saying it’s closed. Ring doorbell. No answer. Wait 10min, employee showed up. Great, I walk in, need a new line. He needs some of my information and I give it to him. He tells me he can help me after he’s done inventory, which will take an hour. Doesn’t the customer come first, this is ridiculous. Not coming back to the store for sure absolutely despicable.
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Certified February 22, 2026Yext Knowledge Graph
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