Many customers reported rude and unprofessional behavior from staff, particularly at the guard shack and during check-in.
Efficiency
Numerous reviews highlighted long wait times for unloading and check-in, with some drivers experiencing delays of several hours.
Customer Experience
While some customers praised the friendly staff and quick service, many others expressed frustration with the overall experience, citing poor communication and lack of assistance.
Appointment Issues
Several reviews mentioned problems with appointment adherence, including being turned away or experiencing significant delays despite having scheduled times.
OT
Oscar Gallardo T
Dec 23, 2025
1.0
Tenía cita desde el viernes a las 5:30 am y llegando que no había lugar en bodega hasta el martes a esperar casi 4 días son mmds la peor bodega que existe en todo USA
JM
JR Moreno
Dec 15, 2025
1.0
Lady at the window has the worst attitude. If this is how you represent your company I will not be returning.
HI
haji imran
Nov 25, 2025
1.0
This is Haji Imran. This place is very very bad. I have delivery time 4:30 AM. I’m 20 minute late. She say you too late you know morning time I have a traffic too much rush-hour. I told you she but she’s no understand me. Be careful delivery on the time security guard no compromise. Be careful.
MM
Milan Mitrovic
Nov 10, 2025
1.0
Make sure you park anywhere and check in by foot. Don’t wait in line. If there are truck ahead of you they are probably not in line, they’re just parked. I waited on the street cause the entrance was packed and after 30 min of waiting they took my paperwork and told me they will call with the door. They called an hour after to tell me that i missed my appointment.
HD
Harold Dixon
Aug 5, 2025
5.0
Excellent product, prices, and stupendous service.