Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at
Midland, TX 79705
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
251 reviews
5 stars
210
4 stars
10
3 stars3
2 stars2
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for being rude or unprofessional.
Store Hours
Multiple complaints about the store closing early or not being open during posted hours.
Employee Behavior
Inconsistent employee behavior reported; some staff were described as friendly and attentive, while others were noted for being dismissive or unhelpful.
Product Knowledge
Several customers highlighted the staff's knowledge about products and services, leading to positive experiences.
Overall Experience
Customers had varied experiences, with some expressing satisfaction and others vowing not to return due to poor service.
- YRYaneth Rodriguez2 days ago5.0La atención es única
- SFshag fredNov 10, 20251.0came in to pay my bill (which i’ve done at this location multiple times) after waiting for around 30 minutes and waiting for the employees to ask around because they clearly don’t know what they’re doing. I was told i “can’t make my payment there” which i have done numerous times. absolutely poor customer service here.
- JVJennie ValentinoOct 28, 20251.0They don’t open until 10 apparently don’t waste your time
- YAYeilen AmayaOct 14, 20252.0Muy mal servicio pesimo hay un trabajador Moreno muy mal educado solo está con su Teléfono todo el tiempo y no hace caso ni le interesa ayudar trabajadores como ese serial ser despedidos es de muy mal gusto que leagues a una Tienda y no te atiendan ni sientan interes por ayudar en Camino hay una muchacha que es muy educate y servicial
- RHRuslan HelgueraOct 6, 20251.0Me atendieron my mal tenía un appointment con verizon para hacer un reset manual al telefono viejo porque estoy teniendo problemas con mi linea y me mandaron a best buy. Muy mal servicio la verdad.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Midland, TX?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What is the address of the Verizon store operated by Russell Cellular in Midland?
The store is located at 2816 W Loop 250 N, Midland, TX 79705, USA.
Which brands does the Verizon store in Midland carry?
They carry Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG products.
What types of products are available at the Midland Verizon store?
You can find wireless service, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid products.
Does the Midland Verizon store offer in-store pickup for orders?
Yes, the store offers in-store pickup services for customer convenience.
What payment methods are accepted at the Russell Cellular Verizon store in Midland?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I schedule a service or manage my account for Verizon at this store?
You can use the My Verizon app available on the Apple App Store or visit the quick scheduling link provided by the store.
What Facebook page can I visit to learn more about Russell Cellular in Midland?
You can visit their Facebook page at https://www.facebook.com/103764985763401 for updates and information.
Which nearby restaurant options are available if I want to grab a bite before or after visiting Verizon?
Nearby options include Five Guys and Chipotle Mexican Grill, both popular fast food restaurants close to the store.
Are there any nearby shopping centers or retail stores I can visit near the Verizon store?
Yes, Commons at North Park shopping center, Gap Factory, and Banana Republic Factory Store are nearby for additional shopping.
Where can I get health and medical services near the Midland Verizon store?
Nearby health services include Urias Eyecare for optometry and Dr. Neil Doctor for pain management.