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Verizon

4.6
(518 reviews)

Business Details

(432) 704-5441

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at Midland, TX 79707

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
4300 North Midland Drive, Midland, TX
79707, United States

Hours

Reviews

4.6
518 reviews
5 stars
409
4 stars
57
3 stars
17
2 stars
5
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of individuals like Amie, Jerry, and Claudia.

Store Availability

Several reviews highlighted issues with the store being closed during posted hours, leading to frustration among customers.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude staff and poor service from certain associates.

Product Knowledge

Customers appreciated the staff's expertise in helping them choose and set up phones, although some reported a lack of stock for certain items.
  • SS
    Sharon
    Feb 19, 2026
    1.0
    I bought an iPhone 17 this evening after my old phone completely shut down. The employee ( I think his name is Phillip ) there was only interested in selling us on their internet. He told me to take my new phone to Best Buy geek squad to have them get everything switched over. I had my iPad with me and everything is in the cloud but he insisted. He bundled my phone and adaptor up and bagged them up. He told us we could text and call on it until we get it set up at Best Buy. I tried to use it a short time later, and it is not set up at all. What the heck !! I didn’t have time to go to Best Buy, so I still don’t have phone service. I’m seriously considering just returning the phone to Verizon and buying it elsewhere.
  • KW
    Ken Wood
    Jan 22, 2026
    5.0
    Phil and cee were highly recommended
  • KJ
    K'Dee Jackson
    Dec 26, 2025
    1.0
    Horrible customer service and extremely rude associates that aren’t willing to help.
  • JR
    Jorge Garcia Ruiz
    Dec 23, 2025
    1.0
    Phil messed up my dad’s service. Didn’t even stay to help left another guy to help. Mind you Phil is the SM
  • HA
    Hugo Azuaje
    Dec 19, 2025
    5.0
    excellent attention and service !

Frequently Asked Questions About Verizon

What are the operating hours of Russell Cellular in Midland, TX?

Russell Cellular is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.

Which payment methods does Russell Cellular accept?

Russell Cellular accepts American Express, Cash, Discover, Mastercard, and Visa.

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