Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of individuals like Amie, Jerry, and Claudia.
Store Availability
Several reviews highlighted issues with the store being closed during posted hours, leading to frustration among customers.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor service from certain associates.
Product Knowledge
Customers appreciated the staff's expertise in helping them choose and set up phones, although some reported a lack of stock for certain items.
SS
Sharon
Feb 19, 2026
1.0
I bought an iPhone 17 this evening after my old phone completely shut down. The employee ( I think his name is Phillip )
there was only interested in selling us on their internet. He told me to take my new phone to Best Buy geek squad to have them get everything switched over. I had my iPad with me and everything is in the cloud but he insisted. He bundled my phone and adaptor up and bagged them up. He told us we could text and call on it until we get it set up at Best Buy.
I tried to use it a short time later, and it is not set up at all. What the heck !! I didn’t have time to go to Best Buy, so I still don’t have phone service. I’m seriously considering just returning the phone to Verizon and buying it elsewhere.
KW
Ken Wood
Jan 22, 2026
5.0
Phil and cee were highly recommended
KJ
K'Dee Jackson
Dec 26, 2025
1.0
Horrible customer service and extremely rude associates that aren’t willing to help.
JR
Jorge Garcia Ruiz
Dec 23, 2025
1.0
Phil messed up my dad’s service. Didn’t even stay to help left another guy to help. Mind you Phil is the SM
What are the operating hours of Russell Cellular in Midland, TX?
Russell Cellular is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Which payment methods does Russell Cellular accept?
Russell Cellular accepts American Express, Cash, Discover, Mastercard, and Visa.
What brands of mobile devices are available at Russell Cellular Midland?
The store offers Verizon, Samsung, Google, Apple, Motorola, and LG products.
Does Russell Cellular Midland offer in-store pickup services?
Yes, in-store pickup is available for customers.
Where is Russell Cellular located?
Russell Cellular is located at 4300 North Midland Drive, Suite 101, Midland, TX 79707.
What types of products can I find at Russell Cellular?
You can find Verizon Wireless products, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid phones.
Does Russell Cellular Midland require appointments for visits?
No, appointments are not required to visit the store.
Are there any nail salons near Russell Cellular that I can visit?
Yes, nearby nail salons include J&J Nails & Spa, Fancy Nails and Spa, Organic Nail Spa, and Aa Relaxing House where you can enjoy beauty and spa services before or after visiting Russell Cellular.
Which banks are located near Russell Cellular Midland?
Community National Bank and Wells Fargo Bank are nearby banks for your convenient financial needs.
What other retail stores are near Russell Cellular that I might want to visit?
Nearby retail options include Pink Pug boutique, Mattress Firm furniture store, and Max Muscle Nutrition for health supplements, which you can visit along with Russell Cellular.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: