Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2106 Rankin Hwy in Midland, TX 79701
Feedback is mixed regarding customer service, with some praising helpful staff while others report rude and unprofessional behavior.
Wait Times
Many customers experienced long wait times, with some stating they waited over an hour to be attended.
Product Knowledge
Some staff demonstrated good product knowledge and helpfulness, while others provided incorrect information.
Store Management
Several reviews mention poor management and lack of communication, leading to unresolved issues and customer dissatisfaction.
AE
Allan Elliott
5 days ago
5.0
Valentina was very professional,knowledgeable amd friendly.
Would definitely do business with her again
EG
elena galindo
Dec 26, 2025
1.0
Pesimo servicio nisiquiera se toman el tiempo de saludar las trabajadoras sentadotas sin siquiera preguntar que necesitas ayuda! pesimo servicio tambien con las ordenes mi orden devio estar lista hace 5 dias y aun no lo esta para acabar era regalo para mi niño de christmas y tube que inventar algo a mi hijo, ahora 26 de diciembre me cancelan la orden? que pasa con esta tienda?
JL
Johnathan Lee
Dec 17, 2025
5.0
They was great on helping me with my Service
JM
John Mallory
Dec 10, 2025
5.0
Very helpful and knowledgeable people.
JP
Jeny Parks
Nov 21, 2025
5.0
We went there on a Saturday morning and they were very helpful.
What services does Russell Cellular in Midland, TX offer?
Russell Cellular offers Verizon Wireless services including cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid plans.
What are the store hours for Russell Cellular in Midland?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Where is Russell Cellular located in Midland?
Russell Cellular is located at 2106 Rankin Hwy, Ste A200, Midland, TX 79701.
Does Russell Cellular in Midland accept in-store pickup for orders?
Yes, Russell Cellular offers in-store pickup services.
Which brands of mobile devices are available at Russell Cellular in Midland?
Brands available include Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
What payment methods are accepted at Russell Cellular, Midland?
The store accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I contact Russell Cellular Midland by email?
Yes, you can email them at midland.tx@russellcellular.com.
How can customers find Russell Cellular Midland online?
Visit their website at http://www.russellcellular.com or their Facebook page at https://www.facebook.com/234617923590843.
What are some nearby dining options customers can visit before or after shopping at Russell Cellular?
Nearby dining options include Little Caesars Pizza, Cicis Pizza, Chick-fil-A, El Rey del Taco, Whataburger, Jack in the Box, Rosa's Cafe, and Comida Mexicana "Del Borrado".
Are there nearby services that customers can use while visiting Russell Cellular Midland?
Yes, nearby services include UPS Access Point locations for shipping, AutoZone for automotive needs, and Watermill Express for water supply.