Geek Squad

2.8
38 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2511 W Loop 250 N, Midland, TX
79705, United States

Hours

Reviews

2.8
38 reviews
5 stars
14
4 stars
1
3 stars
4
2 stars
2
1 star
17
  • MP
    Mr P
    Nov 15, 2025
    5.0
    Gael provided “World class service” today. Very impressed. He helped my wife and I with her iPhone, which T-Mobile could not do. Thank you so much Gael.
  • CM
    Cameron McCartney
    Oct 11, 2025
    1.0
    Disappeared for 45 minutes after 5 minute estimate then gave a 4 hour repair quote . Poor communication
  • LG
    Lauren Gransberry
    Mar 21, 2022
    1.0
    Terrible experience with the 800 number and the geek squad. I called to get a quote over the phone gave the details on the item they insisted I needed an appointment. I get to the store and very little was done then I was told we don’t work on this item. A lot of time and energy wasted.
  • GO
    Gab Flp (player o one)
    Jul 15, 2020
    1.0
    I went there with a Asus computer that was receiving blue screens due to a problem that I, at the time, was not able to identify. I explained my situation that I wasn’t able to install a fresh version of windows and that the computer would randomly blue screen with a mention of potential hardware damage. The man on the counter said that it shouldn’t be a hardware issue since it is only a one year old computer, but I still said that it would be good to check. The total was 199.99 and with taxes it was around 215 dollars. All I got was a new install of windows and a antivirus called Webroot. I was furious so I decided to do a system checkup myself since I still got blue screens when I downloaded Valorant (a game). I decided to do a windows memory diagnostic and the first thing that comes up was “Hardware problems were detected”. To this day I am trying to fix this computer and I am infuriated that I wasted 215 dollars on a “Total Tech Support” that couldn’t even detect a hardware issue that I even mentioned when giving a proper description. I know better now and I wish I could get a refund since they didn’t fix my issue at all... I am not sure how the refund system will treat me but I will try to communicate this as calm as I possibly can. TLDR: Bad service, they assume things from previous knowledge, and they don’t do a full check up for your pc.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Midland offer?

Geek Squad at Best Buy offers tech repair, setup, and support services for various electronics including computers, cell phones, appliances, and televisions. You can schedule service in-store or online.

What are the operating hours for Geek Squad at 2511 W Loop 250 N in Midland, TX?

Geek Squad is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.