Customers appreciate the wide variety of electronics and appliances available, but some report frequent stock issues.
Customer Service
Mixed feedback on customer service; while some employees are praised for their helpfulness, others are criticized for being unresponsive or lacking knowledge.
Delivery Issues
Several customers experienced problems with delivery and installation services, including damaged items and lack of follow-up.
Store Environment
The store atmosphere is noted as clean and organized, but some customers feel that staff are not proactive in offering assistance.
Checkout Experience
Many customers report quick and efficient checkout processes, enhancing their overall shopping experience.
SA
Shearley pagan aponte
2 days ago
5.0
Had all the specials for the black friday already on display and at low costs.
AS
Aylin S.
Nov 16, 2025
1.0
Waisted 2 hours of my day waiting for them to look for a sound bar they claimed to have in stock. Lame ahh Best Buy with the slowest service ever.
RB
Richard Boatwright
Nov 13, 2025
5.0
George was extremely helpful in guiding me to a good solution to my phone issue
II
Isabella
Oct 27, 2025
5.0
So much to look at from games, electronics, appliances, expresso machines, phones, sunglasses with cameras, take photos, videos, and music which would make incredible Christmas gifts meta quest 3s and updated versions, sound systems, TVs and s much more.
YS
yivelis silguero
Oct 14, 2025
1.0
El empleado Jonah nos informó en la entrada que no tenían el dispositivo que estábamos buscando y que no se podía ordenar… cosa que otro empleado nos ayudó después lo enviaron atendernos y el sr jonah no quiso aparentemente tenía problemas con nuestro idioma… que mal que a estas alturas hayan personas racistas y más trabajando en ventas sabiendo que quien mantiene esos negocios son los clientes qué desagradable experiencia