Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Mesquite for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
363 reviews
5 stars
185
4 stars
44
3 stars
22
2 stars
18
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some employees like Ryan and Elzy receiving high praise for their helpfulness, while others, particularly Daniel and some managers, were criticized for rudeness and unprofessional behavior.
Store Experience
Many customers reported long wait times and poor service, with some feeling ignored or dismissed by staff.
Professionalism
Several reviews highlighted a lack of professionalism among certain employees, with complaints about dismissive attitudes and unhelpful responses.
Product Knowledge
While some associates demonstrated excellent product knowledge and provided valuable recommendations, others were noted for being unhelpful or negative about product options.
- JBJessica B.Jan 3, 20261.0The Mesquite location has the worst customer service I have ever encountered. Do not recommend going into this location!
- BABradley AmayaDec 20, 20251.0I love how this store will cancel your online upgrade, but is too scared to answer the phone and tell you why. You didn’t cancel the add a line order tho. Guess you make more money off that one
- BEBelinda EscobedoDec 6, 20255.0Daniel was super nice, helped my family transfer plans
- JPJoann ParisNov 29, 20255.0Anytime I come to the Verizon store I look for Ryan he is amazing I always have a positive experience. Thank you Ryan.
- MRMario RealtorNov 21, 20255.0Ryan was amazing. I went in planning to get the regular iPhone 17 Pro because I never choose the Max models. Ryan took the time to explain that the operating system is now refined for the larger screen and that the experience feels smoother and more useful than before. He also asked one simple question that made everything click. I told him I was about to take a family trip to Orlando to visit the theme parks and that my cloud storage was already maxed out. He recommended going with the 2TB so I would have plenty of room for photos and videos. I am so glad I took his advice. The larger screen and the extra storage have been perfect especially with the optical zoom on this phone. Thank you Ryan for the thoughtful guidance and great service. Highly recommend.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon Mesquite location?
The Verizon store in Mesquite is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I order online and pick up my purchase at the Verizon Mesquite store?
Yes, you can buy online and pick up your order in store for convenience.
Which mobile brands are available at Verizon in Mesquite?
Verizon offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What products and services does the Verizon store in Mesquite offer?
Verizon provides mobile plans, wireless internet plans, voice plans, Fios internet plans, business cell phones, mobile hotspots, tablets, and laptops.
Does Verizon Mesquite accept mobile NFC payments and debit cards?
Yes, the store accepts payments via mobile NFC, debit cards, and also allows paycheck payments. Cash-only is not required.
Does the Verizon store in Mesquite offer free Wi-Fi and repair services?
The store offers free Wi-Fi but does not provide service or repair options on site.
How can I schedule an appointment at the Verizon Mesquite store?
You can schedule an in-store appointment using the My Verizon app or by visiting their website.
What nearby places can I visit along with the Verizon store in Mesquite?
Nearby you can visit Schlotzsky's sandwich shop and Crumbl for desserts, both great options before or after shopping at Verizon.
Which nearby stores offer clothing options close to Verizon in Mesquite?
Close to Verizon, you can shop at Lane Bryant, Justice, and Ross Dress for Less for a variety of clothing choices.
Are there any nearby services that could complement my visit to Verizon Mesquite?
Yes, The UPS Store Mesquite for shipping and printing, and Mesquite Computer Repair for tech services are conveniently nearby.