Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Mckinney for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
236 reviews
5 stars
115
4 stars
23
3 stars
19
2 stars
15
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising individual employees for their helpfulness while many others report rude and unprofessional behavior from staff.
Billing Issues
Numerous customers expressed frustration over unexpected charges and billing discrepancies, leading to a loss of trust in the company's pricing integrity.
Store Experience
Many reviews highlight a lack of urgency and professionalism among staff, with some customers experiencing long waits and inadequate assistance.
Product Availability
Customers reported issues with product availability and stock, leading to dissatisfaction when items were not in store as expected.
Mixed Reviews
While some customers had positive experiences with specific employees, the overall sentiment reflects significant dissatisfaction with service quality and support.
- TWtre wNov 11, 20255.0Glenn was amazing! Very patient and knowledgeable about his job. He helped me via phone & even gave me a follow up call. Give that man a raise!!!
- CMCierra MHNov 11, 20255.0Glen was amazing!!!! He was able to transfer my number which was really important to me, but also did it in a timely manner. Very respectful gentlemen, who a week later helped my sister as well. I would go back here just due to his service!!!!
- ABAubrianne BraytonOct 10, 20255.0I have been coming to this Verizon store for years and they have always been so helpful! I went the other night to get some help setting up my new phone and had a great experience. The two people who helped me, Tristan and Beau, were SO helpful! They were awesome and answered all of my questions. Thank you Verizon!
- SHseanna hiltnerSep 30, 20251.0Made an appointment for a screen protector at 11:21 am since Verizon is so far away from my house and Beau didn’t tell us that they didn’t have the item in stock until we had already left and we’re almost there. When I talked him he didn’t want to help us find another location and acted as if it was not his problem. It’s easy to have bad customer service when you are one of the only options!
- CEC EllisSep 29, 20251.0JUST PURCHASED A NEW PHONE WITH THIS SERVICE. GOT MY FIRST BILL AND WAS LIED TO ABOUT EVERYTHING. THEY INCREASED MY BILL BY 45$ EACH MONTH, DIDN'T APPLY THE DISCOUNT I WAS PROMISED. CALLED CUSTOMER SERVICE WAITED FOR OVER TWO HOURS AND WITH ABSOLUTELY NO HELP.
Frequently Asked Questions About Verizon
What are Verizon Mckinney store hours?
The Verizon Mckinney store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
What brands of smartphones does the Verizon Mckinney store offer?
The store offers smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment at the Verizon Mckinney store?
Yes, you can schedule an in-store appointment online or through the My Verizon app.
Does Verizon Mckinney offer online shopping and in-store pickup?
Yes, you can shop online and pick up your order in-store. They also offer free 2-day shipping, express lockers, and same-day delivery in select areas.
What types of plans does Verizon Mckinney provide?
They offer mobile plans, wireless internet plans, and voice plans suitable for personal and business use.
Does Verizon Mckinney accept mobile payments and debit cards?
Yes, the store accepts payments via mobile NFC, debit cards, and traditional payment methods. Cash-only is not required.
What business products are available at Verizon Mckinney?
The store offers business cell phones, mobile hotspots, tablets, and laptops.
Are there any great places to eat near Verizon Mckinney?
Yes, nearby places include Buffalo Wild Wings for wings and bar food, YoHe Sushi & Seafood for Cajun and seafood, and Spring Creek Barbeque for American barbecue.
Where can I grab a coffee close to Verizon Mckinney before or after my visit?
You can visit Starbucks near the Verizon store to enjoy coffee and light refreshments.
Are there any shops close to Verizon Mckinney where I can buy shoes or home improvement items?
Yes, SAS Shoes and Floors Touch are nearby stores offering shoes and flooring products respectively, perfect for shopping errands before or after your Verizon visit.