Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.1
20 reviews
5 stars
10
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7
- TWT WSep 9, 20251.0Do not buy expensive appliances at best buy. No help when they arrive broken. Rep Chris pretended to care then never was heard from again.
- DTDaddy TSep 9, 20251.0Fridge came with door broken, brand new. Geek squad rep came and ordered part. Wrong part came. Tried to call best buy. No one will help me re order part at their main line (call center in Philippines), geek squad rep wont answer phone. Best buy has gone in the TOILET! You will not be in business much longer like this guys. NFM, amazon, ANYONE has better service than you. Best buy is the next blockbuster.
- JBJoyce BuntingJul 11, 20242.0We just had a terrible experience with a technician, Tannan, from Geek Squad. He came to fix the sound system on a TV we bought from Best Buy two weeks ago. After working on it for almost an hour, he got it working, but said the problem was intermittent. He made multiple changes and it did start working, but in doing so the speaker level settings became reset. When we told him they were reset, he didn’t believe us and became very argumentative saying we were wrong, because he didn’t reset them. All we know is that they became reset as he was working on it. He also acted very inpatient with us just because we wanted to understand how to use our system. He was a terrible young man to work with, and Geek Squad needs to train their technicians to listen to their customers and be more respectable. If they do train them to be respectful to their customers, this young man must have been absent on that day.
- WHWilliam HuntJun 1, 20231.0I waited all day and they never showed up-waited from 10 to 7:30 pm. Never received a call. I even signed up for their $199.99 plan that day??? Let’s see what happens today.
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy in McKinney offer?
Geek Squad provides tech repair, setup, and support services including computer repair, mobile phone repair, data recovery, and television repair.
How can I schedule a service appointment with Geek Squad at McKinney?
You can schedule a service either in store at 1751 N Central Expy Ste C or online through their website.
What are the operating hours of Geek Squad in McKinney?
Geek Squad is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
What is the contact phone number for Geek Squad in McKinney?
You can reach Geek Squad at +1 972-542-8305 for inquiries and service bookings.
Where is Geek Squad located in McKinney, Texas?
Geek Squad is located at 1751 N Central Expy, Suite C, McKinney, TX 75070.
Is there any ongoing promotion or featured message at Geek Squad McKinney?
Yes, Geek Squad is currently featuring Black Friday Deals which you can view on their website.
What nearby stores can I visit when I come to Geek Squad at Best Buy McKinney?
Nearby you can visit Best Buy electronics, Sally Beauty for beauty supplies, and Michaels Stores for arts and crafts.
Are there any convenient shipping or courier services near Geek Squad McKinney?
Yes, UPS Access Point location is nearby, providing courier and delivery services which can be useful if you need to ship or receive packages around your visit.
What local dining options are close to Geek Squad in McKinney?
You can enjoy meals at nearby Wingstop, a chicken restaurant known for its fast food in the area.
Can I visit other retail or personal care stores near Geek Squad at McKinney?
Yes, you can visit stores like Ulta Beauty and Allure Nail Bar nearby for cosmetic and nail care services, as well as Ross Dress for Less for clothing.