Best Buy

Reviews

• SG

  samantha gray

  Dec 28, 2025
  1.0
  Everyone here is pretty much useless. Took over a month for a tv delivery and install. Multiple trips begging people to do the job I already paid for in November. Very disappointed
• TM

  Theo Mackey

  Dec 25, 2025
  4.0
  My son went to Best buy the other day to pick up a gift that he was aware of and it took him a little longer we normally have. We typically have a decent experience at Best buy and so he felt like the experience would have been a little quicker. Had the customer service person return quick but they didn't and so I'm definitely giving this four star. Still decent experience but definitely can improve thank you.
• LR

  Lauren Raymond

  Dec 21, 2025
  5.0
  We bought an open box set of Apple Headphones and it was mistakenly hooked up to the previous owner’s AppleID. We took it into this location for help and Michael in GeekSquad was SO helpful! He took care of us and explained what needed to happen thoroughly. My brother and boyfriend both agreed it was the most smooth and helpful Best Buy experience they’d ever had!
• ER

  Echo Bales Ross

  Dec 21, 2025
  5.0
  I had a great experience at Best Buy. Diego was the BEST!!!! He was friendly, patient, and really knew their stuff. They helped me choose the right product without any pressure. Highly recommend
• MN

  Mo Nunyabidness

  Dec 3, 2025
  2.0
  Went in there to buy an unlocked iPhone. There was no one else being helped in the phone area when we got there. Told the gentleman there that we needed an iPhone, unlocked, but because it was unlocked he said that needed someone else to come and help us. It took over twenty minutes with, again, very little foot traffic, and still nothing. And a lot of employees walking around doing whatever they were doing. Finally I called one over and explained that I've been waiting for over twenty minutes for someone to come and help us with this purchase. The person he said could help us was with someone else. So he said he would find someone else to help us and walked off. A couple of minutes later the person who he had said could help us came and got us what we wanted. The entire transaction was less than five minutes. But I should've have to flag someone down in order to be helped. Not should it take that long. That's*terrible service.* Especially with so many employees walking around and no one coming to ask if we have been helped. I was in and out in less than 10 minutes at Nebraska Furniture Mart on Black Friday buying an unlocked iPhone for my friend. Literally*the next day,* at best buy it took almost thirty minutes with barely any customers in the area. That is atrocious.

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