Business Details
7700 N 10th St, Mcallen, TX
78504, United States
Certified by Verizon • Feb 22, 2026
(956) 631-8111
Certified by Verizon • Feb 22, 2026
http://www.verizon.com/stores/texas/mcallen/north-mcallen-R00000327840
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Mcallen for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.8
445 reviews
5 stars
258
4 stars
50
3 stars
30
2 stars
19
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported poor service and lack of assistance.
Staff Knowledge
Many customers appreciated the staff's knowledge and ability to answer questions, although there were instances of misinformation and lack of training.
Store Management
Several reviews indicated issues with store management, including understaffing and poor handling of customer complaints.
Service Issues
Numerous customers experienced significant service issues, including billing problems and account mishandling, leading to frustration and dissatisfaction.
Overall Experience
While some customers had positive experiences, many expressed disappointment and frustration with the service and management at this location.
- TPThomas Papke2 days ago5.0Went in and it was not busy which is unusual lol. Tried to find a phone case by my phone is too old for them to carry one. Asked about a new phone and he suggested I wait as there are no promotions on right now
- WGWesley GarzaFeb 7, 20265.0Amazing customer support
- IHIsis HendrixFeb 1, 20265.0The staff was friendly, professional and very knowledgeable. I went in to pick up my device, they gave me basic instructions, I asked a few questions and they really knew their stuff. I was out the door in 10 minutes.
- CWChristopher WilliamsDec 27, 20255.0The customer service was excellent
- PNPaige NavarroNov 28, 20251.0I was working on transferring to a new phone and both phones locked up during the process. Both phones were stuck for 12+ hours so I drove to the Verizon store. They said it would be a $30 fee to help with transfers, despite the fact that the transfer failed and both phones were frozen, and also they could not see me because from 8-9am it was appointment only. My phone had been locked up, nowhere online said it was an appointment only timeframe. There were several employees standing around the store not assisting customers. I went back home and ended up using my husbands phone to talk with customer service for 2 more hours to get the issue resolved. I would be willing to guess if someone in store looked at my phone in person, it would’ve taken significantly less time. Unfortunately they wouldn’t even talk to me about the issue I was seeing to consider helping. I’m not sure I see the point of a physical store existing if they’re going to be so helpless
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Mcallen?
The Verizon store at 7700 N 10th St, Ste A, Mcallen, TX is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 10:00 AM to 5:00 PM.
Which brands of smartphones are available at the Mcallen Verizon store?
You can find the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Mcallen Verizon store.
Does the Verizon Mcallen store offer pickup and delivery services?
Yes, the store offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
Can customers schedule an appointment before visiting the Verizon Mcallen store?
Yes, customers can schedule an in-store appointment online to visit the Verizon store in Mcallen for their mobile and internet needs.
What types of products does Verizon Mcallen offer for business customers?
Verizon Mcallen offers business cell phones, mobile hotspots, tablets, and laptops.
Which payment methods are accepted at the Verizon Mcallen store?
The store accepts checks, debit cards, mobile NFC payments, and does not require cash only.
Is free Wi-Fi available at the Verizon Mcallen store?
Yes, Verizon Mcallen provides free Wi-Fi for customers visiting the store.
What nearby restaurants can I check out before or after visiting Verizon Mcallen?
You can enjoy meals at nearby restaurants such as El Porton Mexican Restaurant, Double Dave's Pizza, Coyote Cantina & Grill, Buck's Pizza, Olive Garden Italian Restaurant, Red Lobster, and Taco Palenque.
Are there any nearby stores or retail shops near Verizon Mcallen?
Yes, nearby retail options include Foot Locker, Mattress Firm, HomeGoods, and Bealls for your shopping convenience.
Where can I find financial services near Verizon Mcallen?
Financial services near Verizon Mcallen include Security Service Federal Credit Union and Bank of America ATM, making it easy to handle banking needs before or after your visit.
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Certified February 22, 2026Yext Knowledge Graph
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