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Brand Certified

Verizon

4.0
(305 reviews)

Business Details

2019a S 10th St, Mcallen, TX
78503, United States
(956) 682-4111

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Mcallen for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2019a S 10th St, Mcallen, TX
78503, United States

Hours

Reviews

4.0
305 reviews
5 stars
183
4 stars
38
3 stars
26
2 stars
11
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with some customers praising helpful staff while others report rude and unprofessional behavior.

Appointment Issues

Several customers experienced problems with appointments and order cancellations, leading to frustration and claims of poor management.

Staff Knowledge

While some employees were noted for their knowledge and helpfulness, others were criticized for being uninformed and unhelpful.

Store Environment

The store environment received mixed reviews, with some customers noting cleanliness and efficiency, while others reported feeling ignored or unwelcome.
  • OI
    O. Ivan
    Jan 28, 2026
    1.0
    This store canceled my appointment because I had placed my order online. They called claiming my phone was not in inventory when Verizon online could confirm it was. Waste of time. Just do everything online, lots more efficient.
  • MG
    Mireya Guajardo
    Oct 8, 2025
    5.0
    Muy amables 💯
  • PS
    Pedro Saucedo
    Apr 5, 2017
    1.0
    Store sales reps when it comes to dealing with handeling a service issue they treat you like crap if your not there to activate or become a new customer they will ignore you. The manager treated me like crap my phone was going bad and when I asked for help he said the way I can help is if you upgrade otherwise if you want your phone replaced you need to go home and call customer service for that here at the store we can not help. That made me feel like crap so I will be switching providers soon

Frequently Asked Questions About Verizon

What are the Verizon McAllen store's operating hours?

The Verizon store in McAllen is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.

What types of products does the Verizon store in McAllen offer?

Verizon McAllen offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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