Geek Squad

3.3
40 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
8012 N 10th St, McAllen, TX
78504, United States

Hours

Reviews

3.3
40 reviews
5 stars
20
4 stars
3
3 stars
1
2 stars
1
1 star
15
  • EO
    Edwin Ortega
    Dec 1, 2025
    1.0
    Absolutely ridiculous service. I made three appointments for a simple battery replacement, and every single time they wasted my time. They let you sit there forever, then when it’s finally your turn they suddenly claim it’s “too late” and tell you to leave your phone all day because they “don’t do same-day service.” Why even offer appointments if you’re not going to honor them? The runaround, the excuses, and the total lack of respect for customers’ time is unbelievable. If you value your time, avoid Geek Squad completely.
  • RR
    Rose
    Aug 9, 2025
    5.0
    Excellent computer service. Online orders are easy to place and pickup. Gives you a reason to roam around the store. Many good gift ideas and products to gift.
  • AA
    Alejandro Aquino
    Jul 27, 2024
    1.0
    Do not take your iPhone for apple support. There is a guy there who subjectively rates the physical aspect of the phone. Then decides it is damaged and refuses to change his mind even with objective data. I am not sure if they get compensation but they will charge you despite apple care. He claims my phone is bent and demands physical damage payment. Here is the picture be the judge yourself.
  • JC
    Jason Chapman
    Apr 25, 2019
    1.0
    Was sent to Geek Squad to get my Apple Watch glass repaired. The person at the counter said it would not cost me anything. I finally received a week and a half later saying my watch is repaired and j need to schedule a pick up. I go to pick it up, and nothing has been done- they now wanted $324 to fix the glass on my phone.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in McAllen, TX offer?

Geek Squad provides tech repair, setup, and support services including computer and mobile phone repair, data recovery, and electronics repair.

Where is Geek Squad in McAllen located?

Geek Squad is located at 8012 N 10th St, McAllen, TX 78504, USA.