Absolutely ridiculous service. I made three appointments for a simple battery replacement, and every single time they wasted my time. They let you sit there forever, then when it’s finally your turn they suddenly claim it’s “too late” and tell you to leave your phone all day because they “don’t do same-day service.”
Why even offer appointments if you’re not going to honor them? The runaround, the excuses, and the total lack of respect for customers’ time is unbelievable. If you value your time, avoid Geek Squad completely.
RR
Rose
Aug 9, 2025
5.0
Excellent computer service. Online orders are easy to place and pickup. Gives you a reason to roam around the store. Many good gift ideas and products to gift.
AA
Alejandro Aquino
Jul 27, 2024
1.0
Do not take your iPhone for apple support. There is a guy there who subjectively rates the physical aspect of the phone. Then decides it is damaged and refuses to change his mind even with objective data. I am not sure if they get compensation but they will charge you despite apple care.
He claims my phone is bent and demands physical damage payment. Here is the picture be the judge yourself.
JC
Jason Chapman
Apr 25, 2019
1.0
Was sent to Geek Squad to get my Apple Watch glass repaired. The person at the counter said it would not cost me anything. I finally received a week and a half later saying my watch is repaired and j need to schedule a pick up. I go to pick it up, and nothing has been done- they now wanted $324 to fix the glass on my phone.
What services does Geek Squad at Best Buy in McAllen, TX offer?
Geek Squad provides tech repair, setup, and support services including computer and mobile phone repair, data recovery, and electronics repair.
Where is Geek Squad in McAllen located?
Geek Squad is located at 8012 N 10th St, McAllen, TX 78504, USA.
What are the operating hours of Geek Squad in McAllen?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad McAllen?
You can schedule a service appointment either in store or online through their website.
What is the contact phone number for Geek Squad at this McAllen location?
You can reach Geek Squad at +1 956-686-8633.
Does Geek Squad in McAllen offer support for data recovery services?
Yes, Geek Squad offers data recovery services as part of their computer and electronics repair offerings.
Are there any nearby electronics stores close to Geek Squad McAllen?
Yes, Best Buy, a computer and electronics store, is located nearby Geek Squad, making it convenient for additional shopping or consultations after your service.
What other helpful services or stores are near Geek Squad for families visiting the area?
Nearby you can find Rising Stars Learning Center, a preschool and daycare, as well as Kids Wonderland, an amusement park playground perfect for children.
Are there dining options near Geek Squad in McAllen for a meal after your appointment?
Yes, Wallbangers Burger Bar, Reyna’s BBQ & Cocina, and Ruby Tuesday are nearby restaurants offering a variety of dining choices.
Can I get computer and mobile phone repairs at Geek Squad McAllen and then shop for related accessories nearby?
Absolutely, Geek Squad provides repair services and nearby stores like Best Buy and Shoe Carnival offer electronics and fashion accessories for your convenience.