Best Buy

4.4
3994 reviews
Best Buy Logo
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Business Details

3400 E Expressway 83, McAllen, TX
78501, United States
(956) 928-3749
https://stores.bestbuy.com/tx/mcallen/3400-e-expressway-83-1784.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
3400 E Expressway 83, McAllen, TX
78501, United States

Hours

Reviews

4.4
3,994 reviews
5 stars
2,644
4 stars
752
3 stars
254
2 stars
91
1 star
253

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting poor assistance and long wait times.

Product Availability

Several reviews mention issues with product availability, including empty shelves and difficulty finding items.

Positive Experiences

Despite negative feedback, some customers praised specific employees for their helpfulness and excellent service.

Store Cleanliness

Customers noted that the store was generally clean and well-kept.

Curbside Service

Curbside service received mixed reviews, with some customers appreciating the speed while others experienced delays.
  • PC
    Pedro Cahue
    Jan 2, 2026
    1.0
    Manager Paul was super inconsiderate with his poor customer service. I attempted to purchase a usb -type c cable that was clearly marked for $5 but was ringing up $10. He didn’t want to honor their mistake despite seeing multiple cables mislabeled. In my opinion proper customer service would have been honoring the $5 discrepancy and fixing the label issue afterwards, instead of Paul’s response.
  • VV
    Vera
    Dec 29, 2025
    5.0
    Excelente lugar, excelente atención de personal, los precios soy muy buenos , sobre todo en los televisores, se los recomiendo ampliamente
  • RL
    roger lozano
    Dec 28, 2025
    1.0
    This place is not what it just to be now employees just wait to just charge you and not help you at all I will just order from Amazon and save my expenses I wanted to buy 3 apple computers and 2 drones for business I will never come back to bustbuy and take my money elsewhere I also needed an I phone, photo Camara and a video Camara among other things bye
  • JG
    Jorge Gonzalez
    Dec 28, 2025
    5.0
    Gran tienda de electrónica, los empleados te ayudan con cualquier duda, excelente servicio
  • MP
    Marco Padilla
    Dec 11, 2025
    1.0
    Easily the worst in store pickup I've ever dealt with. It's as if they purposely put the worst possible employee to handle the single in store pickup counter with zero backup during the holiday season. She spent 20+ minutes looking for a single customer's order, letting the line go a dozen deep in the process. Clueless in how to locate the order. Any opportunity to extend waiting time by chatting with coworkers was taken, zero urgency. In fact, she seemed to be annoyed that the line was getting restless. Multiple customers gave up and left. Management? Who knows, probably asleep in the break room to not notice the disaster at the instore pickup line.
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Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in McAllen?

You can shop for TVs, computers, appliances, and more all in one place at Best Buy McAllen.

What are the operating hours of Best Buy in McAllen?

Best Buy McAllen is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.