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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.3
3,824 reviews
5 stars
2,445
4 stars
744
3 stars
276
2 stars
121
1 star
238
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some employees were praised for being friendly and helpful, others were criticized for being dismissive and unprofessional.
Product Availability
Customers noted a good variety of products available, but some expressed frustration over items being out of stock or misrepresented online.
Geek Squad Experience
Geek Squad received positive feedback for their technical support, but there were complaints about long wait times and poor communication regarding repairs.
Store Environment
The store layout was described as cluttered and confusing, leading to difficulties in finding products and receiving assistance.
Curbside Pickup Issues
Several customers reported problems with curbside pickup, including long wait times and issues with the app.
- AAArmxn2 days ago1.0Truly shocked at how abhorrent the customer service is. I purchased a TV and brought it home, unboxed it 20 days later as I didnt have anyone to help me, and the TV WAS BROKEN. A HUGE CRACK ON IT. To make matters worse, I am unable to return it due to a 15-day return rule. I was not informed of the 15 day return rule if I picked up, so my entire return has been voided from something I didn’t even know. Absolutely embarrassing
- TJT JohnsonNov 16, 20251.0I purchased a gaming monitor from this location, Best Buy on N. 10th st. McAllen. I took time to ask questions way out my options for the right gaming monitor. The best buy associate told me this was a good monitor and that if I didnt buy it he was gonna buy it when he was out. Talked me into purchasing it. It has not even been a year and the monitor is of no use to me. The reviews on this monitor is it is not sturdy falls forward due to more weight in the front. Back stand has two tiny legs and dont support all around. Left out of town and came home to the monitor on the ground. Screen is damaged and now its pitch black. Went to best buy and spoke to a customer service rep. Said there was nothing that could be done. Geek squad would need to see if it could be repaired. Spoke to manager by the name of Jorge. He came and told me there was nothing that could be done. That even if I purchased warranty it dont cover damage. He not only talked down to me but demeanored me in front of other customers in line. Spoke at me not to me in a unprofessional manner. Left with a broken monitor that my son cant even use. Why Best Buy must you take your customers for granted. Offering warranty that is of no use by what best buys store manager said. DO NOT BUY AOC GAMING CURVED MONITOR FROM BEST BUY ON NORTH 1OTH ST. MCALLEN TX STORE MANAGER Jorge is a poor excuse of a manager.
- SPSal PalomoNov 15, 20255.0The salesperson was awesome!! Excellent customer service.
- NANitza AlvarezNov 4, 20255.0Ordered online for pickup and the order was ready for pick up within 10-15 minutesand they have curbside pick up until 9pm. So I was able to pick up the same day! Score!
- GOGuss OlivarezNov 4, 20255.0Geek squad amazing 🤩 I have apple care & I come here for my repair’s … they always come through … Ty 🙏
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in McAllen?
You can shop for TVs, computers, appliances, and more at Best Buy in McAllen.
Does Best Buy in McAllen offer in-store and curbside pickup services?
Best Buy offers in-store pickup service but does not provide curbside pickup at this location.
What are the store hours for Best Buy in McAllen?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Can I get my electronics repaired at Best Buy in McAllen?
Yes, Best Buy provides expert repair services including Geek Squad support at this location.
What payment methods does Best Buy in McAllen accept?
Best Buy accepts debit cards and checks, and it does not require cash only payments.
Does Best Buy in McAllen have recycling services for electronics?
Yes, they offer electronics recycling services.
What nearby places can I visit around Best Buy in McAllen?
Nearby you can find Rising Stars Learning Center for childcare, Kids Wonderland amusement park for family fun, and several dining options like Wallbangers Burger Bar and Reyna’s BBQ & Cocina.
Is there medical help available near Best Buy in McAllen?
Yes, nearby medical facilities include Luis Uresti doctor office and South Texas Health System Clinics.
Where can I find shopping options near Best Buy in McAllen?
You can visit nearby stores such as Old Navy, Kohl's, Shoe Carnival, and Sephora for clothing, accessories, and beauty products.
How can Geek Squad near Best Buy enhance my shopping experience?
Geek Squad nearby offers IT service, computer repairs, and mobile phone support, providing convenient expert help for your electronics purchases at Best Buy.