Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Marshall, TX. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
469 reviews
5 stars
391
4 stars
30
3 stars
10
2 stars7
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff and management received high praise for their helpfulness, kindness, and patience in assisting customers with their needs.
Management Improvement
Recent reviews highlight significant improvements in management, with customers expressing satisfaction with the new management team and their service.
Product Satisfaction
Customers are generally pleased with their new devices and the transition process, often mentioning specific models they love.
Mixed Experiences
While many reviews are positive, there are a few negative experiences regarding unhelpful staff and poor customer service.
- CFChelsea Fox2 days ago5.0Donna was knowledgeable, efficient, and personable even under pressure with the store being busy. Thanks for making it so easy to switch to Verizon!!
- WCWayne CordrayJan 4, 20265.0Everyone was very friendly and very helpful
- ACAmanda ChampionJan 3, 20265.0Absolutely professional and friendly service.
- WJWilliam JonesDec 29, 20255.0Exellant service
- VGvanita garnerDec 18, 20255.0management here was so kind and patient and helped me get into new home internet services! thank you so much!
Frequently Asked Questions About Verizon
What wireless devices and services does Verizon in Marshall, TX offer?
Verizon in Marshall offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon in Marshall, TX?
The store is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Verizon in Marshall provide in-store pickup services?
Yes, Verizon offers in-store pickup services for customers.
Which payment methods are accepted at Verizon in Marshall?
Verizon accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is Verizon in Marshall welcoming to LGBTQ customers?
Yes, Verizon welcomes LGBTQ customers and provides an inclusive environment.
What brands can I find at Verizon in Marshall?
You can find brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Mophie.
Does Verizon in Marshall offer device recycling services?
Yes, Verizon offers electronics recycling services at the store.
What nearby places can I visit around Verizon in Marshall?
Nearby places include Freddy's Frozen Custard & Steakburgers and Chick-fil-A for dining, ETX Haircuts for grooming, and Texan Credit Corporation for financial services.
How can nearby dining options enhance my visit to Verizon in Marshall?
You can enjoy meals at nearby restaurants like Chili's Grill & Bar, Dairy Queen, and It's Just Wings before or after visiting Verizon for your wireless needs.
Are there convenient automotive services near Verizon in Marshall?
Yes, nearby automotive services include Marshall Lube & Auto Center, Expert Collision Center, and Platinum Collision & Towing, making it easy to combine errands during your visit.