Verizon

Reviews

• MS

  Marsen Studio

  1 day ago
  1.0
  As a Verizon business customer and shareholder, I expect a higher level of professionalism and technical competence from a corporate retail location. Unfortunately, my recent experience at the Verizon Corporate Store in Manvel, TX highlighted a clear gap in technical training and post-sale execution. While the staff were polite, the device setup and activation were not completed correctly, resulting in significant downtime and unnecessary escalation through customer support. Corporate leadership should strongly consider investing in additional technical training and operational alignment for this store’s team. Frontline staff represent the Verizon brand, and when basic setup procedures are missed, it reflects directly on the company’s commitment to service excellence. I hope Verizon uses feedback like this to strengthen training standards and deliver the level of expertise customers expect from a flagship corporate location.
• MZ

  MN Z

  1 day ago
  1.0
  Amazing experience at this store. The best in 20’years. Nice guys, but can't even get a new line set up. 20 yo business customer. Sending y'all to corporate. New Store Manager PLEASE.
• DF

  dalphia frieson

  Feb 12, 2026
  5.0
  Yesiana was a great help. She went beyond to help me get into my account after the Verizon in shadow creek didn’t even put in any effort to help me. I really appreciated her. Great customer service!
• JT

  Jackson Tax

  Dec 10, 2025
  1.0
  Service is horrible, workers sitting on their ssa don’t want to help. If they not getting commission they tell you go to the store you opened your account at. I will be writing corporate a letter too
• AS

  alvarez striping

  Nov 21, 2025
  2.0
  KIA is the only reason I go here, the rest of employees suck, no actually knowledge and willing to help you unless your buying to bost there sales quota. Warren over at the 518 is there reason he's awesome also. T-Mobile is gonna win me over.