Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Mansfield, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2891 Matlock Rd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
749 reviews
5 stars
716
4 stars5
3 stars4
2 stars0
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Anthony, LT, and Maria.
Efficiency
Several reviews highlighted the quick and efficient service provided, with customers appreciating the seamless process of upgrading or resolving issues.
Store Environment
The store was noted for being clean and well-staffed, contributing to a pleasant shopping experience.
Mixed Experiences
While many reviews were positive, there were a few mentions of poor service or long wait times, indicating some inconsistency in customer experiences.
- LALouis AlexanderDec 31, 20255.0Lt was a great help, and the store was very well maintained. Will be keeping my services here a while
- RGRosa GomezDec 31, 20255.0Lawrence was very helpful. He went above and beyond addressing all my concerns. Ask for him when you visit the store.
- NJNasser JumaDec 23, 20255.0Lt did an amazing job he is so kind and helpful thank you so much
- KBKimora BrownDec 13, 20255.0LT was great and patient throughout the process of helping me purchase my new iPhone today.
- PBPaulita BarronDec 6, 20253.0The customer service associate was friendly once he was able to tend to me. Another customer kept him, and he was the only one there. I came to return a phone after upgrading, but was told only corporate stores could take returns. If they had posted a sign saying that, or if he had stopped and asked what I needed rather than making me wait a long time, I would not have wasted so much time there.
Frequently Asked Questions About Verizon
What services does Verizon Wireless Zone in Mansfield offer?
Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service including bill payments, new lines, upgrades, device activation and financing, and more.
What brands of devices and accessories are available at Wireless Zone, Verizon Authorized Retailer?
They carry brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Mophie, Belkin, Incipio, JBL, and more.
What are the store hours for Verizon Wireless Zone on weekdays and weekends?
The store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Wireless Zone in Mansfield offer in-store pickup for online orders?
Yes, in-store pickup is available at this location.
How can customers schedule appointments or check today's best deals at Wireless Zone?
Customers can schedule appointments at https://wirelesszone.com/appointments/ and check today's best deals at http://wirelesszone.com/offers/.
Where is Verizon Wireless Zone located in Mansfield?
It is located at 2891 Matlock Rd, Ste 103, Mansfield, TX 76063, USA.
Which nearby retail stores are close to Verizon Wireless Zone on Matlock Rd?
Nearby retail stores include another Verizon store, GNC for vitamins and supplements, and Leslie's Pool Supplies for pool and hot tub needs.
What dining options can customers visit near the Wireless Zone store in Mansfield?
Customers can enjoy dining at Wingstop for American chicken dishes, Brooklyn Pie and Cafe for pizza and Italian cuisine, Ying Cafe for Chinese food, and No Frills Grill & Sports Bar for a sports bar atmosphere.
Are there any nearby beauty and spa services customers might visit around Verizon Wireless Zone?
Yes, customers can visit local beauty and spa providers such as Hairbyshahona, Hair by Kayla Burk at Delaney Salon, The Salon W, Great Clips, Anna Nails Design Studio, and Munia's Beauty Spa.
What nearby tech and repair services can complement a visit to Wireless Zone?
Nearby services include uBreakiFix for electronics and mobile phone repair, TCC, Verizon Authorized Retailer, and Wireless M Mansfield which provide similar mobile and internet services.