Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individual employees providing outstanding service.
Product Availability
Several reviews highlighted issues with product availability and stock, including instances where customers were misinformed about items being in stock.
Store Experience
Customers generally found the store clean, organized, and easy to navigate, contributing to a positive shopping experience.
Technical Support Issues
There were complaints regarding the Geek Squad's service, particularly about inconsistent information and difficulties with warranty claims.
Mixed Reviews on Purchases
Some customers expressed dissatisfaction with their purchases, citing issues with receiving opened or defective items.
CW
Cindy Williams
Feb 19, 2026
5.0
After frustrating experiences at the Arlington Best Buy, I had the exact opposite with the Mansfield Best Buy. Several guys were waiting at the front door, just waiting to help customers. I was lucky enough to get Caden to help me. I am 70+ so I had lots of questions about a new printer. Caden was not only patient and respectful, but also knowledgeable about all the brands of available printers. We found just the right printer to meet all our needs because Caden LISTENED to me. It was delivered today! Thank you, Caden!
Cindy W.
AS
Ashlyn Serrano
Feb 15, 2026
1.0
Yall need to up your game. Multiple employees asked the same thing, no help. Only one actually took the one minute to search and see what we were looking for. This is why Burleson is kicking yalls butt with service.
MM
MT
Feb 12, 2026
1.0
I was purchasing Pokemon Sleeves today and worker only allowing one pack per person. The policy said 4-8 sleeves per customer and he lied said that one per person.. This need to be addressed from Management to employees on the policy on this behalf
LU
Loid Martinez (User117)
Feb 12, 2026
1.0
Useless. No customer service. Phone calls are now answered by AI.
Best Buy is located at 2041 Highway 287 N, Ste 701, Mansfield, TX 76063, US.
What are the store hours for Best Buy in Mansfield?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Mansfield offer curbside pickup?
Yes, Best Buy offers curbside pickup services.
Can I get repair services and Geek Squad support at this Best Buy location?
Yes, this Best Buy location provides repair services and Geek Squad support.
What types of products can I find at Best Buy Mansfield?
You can shop TVs, computers, appliances, and more at Best Buy Mansfield.
Does Best Buy in Mansfield accept debit cards for payment?
Yes, Best Buy accepts debit cards and does not require cash only payments.
Are there recycling options for electronics at Best Buy Mansfield?
Yes, Best Buy offers electronics recycling services.
What famous nearby entertainment venue can I visit after shopping at Best Buy?
You can visit Cinemark 12 Mansfield and XD, a cinema and event space located near Best Buy.
Where can I find dining options near Best Buy in Mansfield?
Nearby dining options include Siam Corner Thai Cuisine, Olive Garden, and Applebee's Grill + Bar, perfect for a meal before or after your shopping visit.
What nearby stores can I visit along with Best Buy in Mansfield for shopping?
You can visit retailers like Ulta Beauty for cosmetics, Shoe Carnival for shoes, and Kirkland's for home decor, all close to Best Buy.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: