Many customers praised the staff for being professional, friendly, and knowledgeable, with specific mentions of helpful employees like Sloan and Zach.
Product Availability
Customers noted that the store is well-stocked and offers a good selection of products, although some experienced issues with items being out of stock or misrepresented.
Store Experience
The store was frequently described as clean, organized, and easy to navigate, contributing to a positive shopping experience.
Service Issues
Several reviews highlighted frustrations with customer service, particularly regarding warranty policies, communication challenges, and handling of returns.
JS
Jorum Mwangi (sinzia)
6 days ago
5.0
Bought a scooter. Wil provide more info on it
CR
cle rus
Dec 29, 2025
5.0
Very professional staff
LI
Linda Issac
Dec 29, 2025
5.0
Mariano best communication skills
My experience with him was a great shopping day. Good knowledge of the products. Thank you for hiring him. Linda
JH
Jasmin Holland
Dec 27, 2025
5.0
Outstanding Service from the staff and Management ⭐️⭐️⭐️⭐️⭐️
I had an excellent experience at this Best Buy location on several occasions thanks to Manager Zach, Customer Service Specialist Noah, Caden and more. They provided outstanding service while helping me shop for my Apple MacBook, iPad, PlayStation internal drive, and much more.
They were knowledgeable, patient, and genuinely helpful. I always receive great warranty options, and this store is consistently well-stocked. If something isn’t available, they’re more than willing to order it or even call another store to track it down.
This location truly stands out—hands down the best Best Buy I’ve been to. Highly recommended!
💕🦋 Jasmin
AV
Alfonso Ventura
Dec 12, 2025
5.0
Encontré lo que buscaba, muy fácil el acceso, personal amable amplio estacionamiento. Iluminación perfecta
muy limpio 100% recomendable
Best Buy is located at 2041 Highway 287 N, Ste 701, Mansfield, TX 76063, US.
What are the store hours for Best Buy in Mansfield?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Mansfield offer curbside pickup?
Yes, Best Buy offers curbside pickup services.
Can I get repair services and Geek Squad support at this Best Buy location?
Yes, this Best Buy location provides repair services and Geek Squad support.
What types of products can I find at Best Buy Mansfield?
You can shop TVs, computers, appliances, and more at Best Buy Mansfield.
Does Best Buy in Mansfield accept debit cards for payment?
Yes, Best Buy accepts debit cards and does not require cash only payments.
Are there recycling options for electronics at Best Buy Mansfield?
Yes, Best Buy offers electronics recycling services.
What famous nearby entertainment venue can I visit after shopping at Best Buy?
You can visit Cinemark 12 Mansfield and XD, a cinema and event space located near Best Buy.
Where can I find dining options near Best Buy in Mansfield?
Nearby dining options include Siam Corner Thai Cuisine, Olive Garden, and Applebee's Grill + Bar, perfect for a meal before or after your shopping visit.
What nearby stores can I visit along with Best Buy in Mansfield for shopping?
You can visit retailers like Ulta Beauty for cosmetics, Shoe Carnival for shoes, and Kirkland's for home decor, all close to Best Buy.