Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Magnolia, TX location.
Customers consistently praised the exceptional customer service provided by staff members, particularly Ishban and Raja, highlighting their patience, knowledge, and willingness to help.
Efficiency
Many reviews noted the quick and efficient service, with several customers mentioning that their issues were resolved in a timely manner.
Knowledgeable Staff
The staff was frequently described as knowledgeable and professional, effectively assisting customers with their needs and providing clear explanations.
Positive Experiences
Overall, customers reported positive experiences at the store, often expressing their intent to return and recommend the location to others.
SS
staffosj
Jan 3, 2026
5.0
Very helpful. Made good recommendations and assisted with setup and transfer of data on our phones. Appreciate the time he spent with us.
RS
Roman Shymoliuk
Dec 31, 2025
5.0
Thank you so much, Roger and Ishban, for the amazing customer service! We transferred our entire household to Verizon and got 5 devices in the process. Amazing!
NB
Norman Bickely
Dec 30, 2025
5.0
The best customer service I have received at any cell phone store. Raja is so knowledgeable and his people skills allow him to work several customers at a time. The Verizon store at 6311 FM 1488, Magnolia, Tx is number one.
TB
Tim Benson
Dec 27, 2025
5.0
Ishban made our experience great namely he broke it down incrementally on paper for us visualize…transparency is key. He made it easy
KM
Kevin Moran
Dec 26, 2025
5.0
Without question, this is the best Verizon store I’ve ever visited. After spending over two hours on the phone with a Verizon specialist trying to resolve my issue, Ishban handled it in just 20 minutes and secured an even better deal for me.
Hands down, Ishban is the finest customer service representative I’ve ever encountered at Verizon (and I’d venture to say in any retail setting). He’s concise, respectful, and genuinely caring. In fact, while I was there, an elderly Asian couple stopped by solely to thank him, bring him lunch, and invite him and Raja (another outstanding associate at this location) out for a meal after the holidays.
This is truly an exceptional store with even more exceptional people. Thank you, Ishban!