Verizon

4.8
951 reviews

About

Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Magnolia, TX location.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
6311 Fm 1488 Rd, Magnolia, TX
77354, United States

Hours

Reviews

4.8
950 reviews
5 stars
869
4 stars
44
3 stars
5
2 stars
3
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service provided by staff members, particularly Ishban and Raja, highlighting their patience, knowledge, and willingness to help.

Efficiency

Many reviews noted the quick and efficient service, with several customers mentioning that their issues were resolved in a timely manner.

Knowledgeable Staff

The staff was frequently described as knowledgeable and professional, effectively assisting customers with their needs and providing clear explanations.

Positive Experiences

Overall, customers reported positive experiences at the store, often expressing their intent to return and recommend the location to others.
  • SS
    staffosj
    Jan 3, 2026
    5.0
    Very helpful. Made good recommendations and assisted with setup and transfer of data on our phones. Appreciate the time he spent with us.
  • RS
    Roman Shymoliuk
    Dec 31, 2025
    5.0
    Thank you so much, Roger and Ishban, for the amazing customer service! We transferred our entire household to Verizon and got 5 devices in the process. Amazing!
  • NB
    Norman Bickely
    Dec 30, 2025
    5.0
    The best customer service I have received at any cell phone store. Raja is so knowledgeable and his people skills allow him to work several customers at a time. The Verizon store at 6311 FM 1488, Magnolia, Tx is number one.
  • TB
    Tim Benson
    Dec 27, 2025
    5.0
    Ishban made our experience great namely he broke it down incrementally on paper for us visualize…transparency is key. He made it easy
  • KM
    Kevin Moran
    Dec 26, 2025
    5.0
    Without question, this is the best Verizon store I’ve ever visited. After spending over two hours on the phone with a Verizon specialist trying to resolve my issue, Ishban handled it in just 20 minutes and secured an even better deal for me. Hands down, Ishban is the finest customer service representative I’ve ever encountered at Verizon (and I’d venture to say in any retail setting). He’s concise, respectful, and genuinely caring. In fact, while I was there, an elderly Asian couple stopped by solely to thank him, bring him lunch, and invite him and Raja (another outstanding associate at this location) out for a meal after the holidays. This is truly an exceptional store with even more exceptional people. Thank you, Ishban!

Frequently Asked Questions About Verizon

What products and services does Verizon Authorized Retailer – Your Wireless offer in Magnolia, TX?

The store offers smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, and more.

What are the operating hours of the Verizon store in Magnolia, TX?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.