Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Lubbock, TX. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
249 reviews
5 stars
217
4 stars
12
3 stars2
2 stars
4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Eloy, Keera, and Adrien.
Service Issues
Several reviews highlighted significant issues with service, including long wait times, account errors, and poor handling of customer inquiries.
Mixed Experiences
While many customers had positive experiences, others reported dissatisfaction with the service quality and misleading information regarding pricing and promotions.
Store Environment
The store's environment received mixed feedback, with some customers appreciating the atmosphere while others noted issues with accessibility and operational hours.
- RERebecca EubankDec 16, 20255.0Jasmin took care of us and understood exactly what we needed to get done.
- KHkhris hudsonOct 24, 20255.0Great service very nice staff and help out a lot
- RAReagan ApodacaOct 19, 20255.0She was wonderful with everything and help me with any questions I had ect.
- BBBrandy BrownJul 31, 20255.0Deion did an amazing job helping us!
- GMGlynda Morris-JonesAug 11, 20175.0Hey guys check out this store! They were a great help and didnt just sell me a phone but helped set it all up which I was not expexting. I love the level of customer service Tim provides. Thanks again....
Frequently Asked Questions About Verizon
What wireless devices and services does Victra — Verizon Authorized Retailer offer?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection services.
What are the store hours for Victra at 7610 Milwaukee Ave, Lubbock, TX?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Where is Victra located in Lubbock, TX?
Victra is located at 7610 Milwaukee Ave, Suite 200, Lubbock, TX 79424.
What are the accepted payment options at Victra?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Victra provide any pickup or delivery services?
Victra offers in-store pickup service, but does not provide delivery services.
Can customers get electronics recycling services at Victra?
Yes, Victra offers electronics recycling services.
What languages are supported at Victra store?
Victra supports English and Spanish languages to assist customers.
What nearby restaurants can I visit before or after shopping at Victra?
Nearby dining options include Paris Croisserie for bakery goods, Urban Bricks Kitchen for pizza, and King Louie's Sports Lounge and Billiards Room for American cuisine and pool.
Which nearby fitness and wellness centers can I visit near Victra?
You can visit HOTWORX - Lubbock, TX gym and yoga studio, Hot Worx Tx9 spa, and Restore Hyper Wellness for holistic health services near Victra.
Are there repair services or related electronics stores near Victra?
Yes, nearby is uBreakiFix, offering mobile phone store services and computer repair, as well as other electronics stores like Victra itself.