Verizon

4.6
719 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Lubbock’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Location

Verizon
3103 34th St, Lubbock, TX
79410, United States

Hours

Reviews

4.6
717 reviews
5 stars
600
4 stars
36
3 stars
25
2 stars
14
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees like Chadd, Geremy, and Ray.

Professionalism

Several reviews highlighted the professionalism of the staff, noting their patience and ability to communicate effectively with customers.

Mixed Experiences

While many customers had positive experiences, some reported issues with service delays and billing problems, indicating a need for improvement in these areas.

Store Environment

The store was generally described as welcoming and efficient, although there were isolated complaints about staff engagement during busy times.
  • BF
    Brienne Farrar
    3 days ago
    5.0
    Wes Dean was soooo helpful! I will come back to this store again and again! Simple process and painless! Got me the best bang for my back and cleaned up our accounts!!!
  • KB
    Kia Bailey
    Dec 28, 2025
    5.0
    Alex helped us at this location and he was such a tremendous help. He made the upgrades easy! Thank you so much!
  • KG
    Kelsey Garcia
    Dec 27, 2025
    5.0
    Chadd was very very helpful! We had a terrible experience at another location, but when we walked into THIS location, we had a great experience! HIGHLY RECOMMEND
  • DG
    Daniel Garcia
    Dec 27, 2025
    5.0
    My wife and I came in to upgrade phones. We were greeted by Chadd, and got the best customer service! For anyone looking for any help, I recommend this Verizon store.
  • LM
    Lyda Magee
    Dec 20, 2025
    5.0
    Gabriel greeted us as soon as we walked in and assisted us in getting all my data switched over to my new iphone. He was so professional and friendly! What a wonderful experience! Highly recommend! Thank you Gabriel!

Frequently Asked Questions About Verizon

Where is the Verizon store located in Lubbock?

The Verizon store is located at 3103 34th St, Lubbock, TX 79410.

What brands of wireless devices does the Verizon store carry?

The store carries devices from Apple, Samsung, Google, Motorola, LG, HTC, and Asus, among others.