Verizon

4.6
712 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Lubbock’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Location

Verizon
3103 34th St, Lubbock, TX
79410, United States

Hours

Reviews

4.6
710 reviews
5 stars
593
4 stars
36
3 stars
25
2 stars
14
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, professional, and patient, with specific mentions of employees like Chadd, Geremy, and Ray.

Knowledgeable Staff

Customers frequently noted the staff's knowledge about products and services, which contributed to a positive experience.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding billing issues and perceived dishonesty.

Efficiency

Several reviews highlighted the quick and efficient service provided by the staff, making the process smooth for customers.

Follow-Up Issues

A few customers expressed dissatisfaction with follow-up service, particularly regarding unresolved issues after initial visits.
  • DB
    Dustin Barnett
    2 days ago
    5.0
    Was here last week to get a new phone, If i remember correctly the guys names was Jacob helped me out! Super helpful, great customer service, and extremely knowledgeable!
  • BL
    Bri Lofton
    Nov 10, 2025
    5.0
    I Highly Recommend Ray Very Nice And Supportive Got Good Deals and Literally Got The Job Done With
  • SS
    Sophia Scholz
    Nov 10, 2025
    5.0
    Alan was awesome! His management was good too. I had such an easy time getting switched from AT&T and I’m so glad I did it!
  • AP
    Alex Putman
    Nov 7, 2025
    5.0
    I've been visiting this store for new phones for years. Everyone is always helpful and nice.
  • JB
    Janine Butler
    Nov 4, 2025
    3.0
    Waited at least an hour to be told they could not help with phone problem. Monthly bill is $238.16.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Lubbock?

The Verizon store is located at 3103 34th St, Lubbock, TX 79410.

What brands of wireless devices does the Verizon store carry?

The store carries devices from Apple, Samsung, Google, Motorola, LG, HTC, and Asus, among others.