Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Lubbock for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
368 reviews
5 stars
218
4 stars
54
3 stars
27
2 stars
24
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
In-store staff received praise for being friendly, knowledgeable, and helpful, while the online customer service was criticized for being unresponsive and ineffective.
Sales Experience
Some customers reported positive experiences with sales representatives who provided thorough assistance, while others felt pressured or encountered rude behavior.
Service Reliability
Several reviews highlighted issues with service reliability and billing practices, leading to dissatisfaction and customers considering switching providers.
Store Management
Feedback indicated problems with management, including rude behavior and poor handling of customer complaints, which negatively impacted the overall experience.
- JDJohanna DewbreDec 27, 20255.0Chadd & Gabe at Verizon did an amazing job today helping me get my daughter a new phone and watch. They were very friendly and knowledgeable. They took the time to answer all our questions. Great customer service. Thank you for all your hard work.
- JAJohn AvaraOct 8, 20255.0Great service from John. Talk about expert and professional. This guy knows his stuff! Thanks John!
- C7Cannon 711Sep 25, 20255.0Best customer service
- TTThe TruthSep 25, 20251.0This is the most unreliable service in Lubbock. Switching back to T Mobile, as soon as possible.
- GPGuillermo PerezJul 29, 20251.0I don't have anything nice to say so I won't say anything at all..but..avoid at all costs
Frequently Asked Questions About Verizon
What are the Verizon Lubbock store's operating hours?
The Verizon store in Lubbock is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment to visit the Verizon Lubbock store?
Yes, you can schedule an in-store appointment through the My Verizon app or on the Verizon Lubbock website.
Does Verizon Lubbock offer online shopping and pickup options?
Yes, you can shop online and choose in-store pickup, curbside pickup, express lockers, free 2-day shipping, or same-day delivery where available.
What types of products are available at Verizon Lubbock?
Verizon Lubbock offers the latest 5G smartphones including iPhone, Google Pixel, Samsung Galaxy, as well as business cell phones, mobile hotspots, tablets, and laptops.
What services does Verizon Lubbock provide?
They provide mobile plans, wireless internet plans, voice plans, and 5G home internet service.
Where is Verizon Lubbock located?
The store is located at 5810 W Loop 289, Lubbock, TX 79424.
What nearby restaurants can I visit when shopping at Verizon Lubbock?
You can visit Joe's Crab Shack, a popular seafood and American restaurant, located nearby for a meal before or after your visit.
Are there entertainment options near Verizon Lubbock?
Yes, Cinemark Movies 16 and XD cinema is nearby, offering a great option for entertainment around your Verizon visit.
What accommodations are near Verizon Lubbock for visitors?
Hotels such as Hampton Inn and Suites Lubbock-Southwest and Homewood Suites by Hilton Lubbock are nearby, convenient for visitors attending the Verizon store.
Does Verizon Lubbock accept mobile and debit card payments?
Yes, Verizon Lubbock accepts payments by debit card and mobile NFC payments, but does not require cash only.