Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
2.9
71 reviews
5 stars
29
4 stars
5
3 stars
2
2 stars1
1 star
34
- SASuzie AceSep 28, 20251.0They don’t care to help the customer. Just sit in the back or have 3 people on one customer. Slow slow slow. Would not recommend to anyone needing a phone fixed to come here. Just send in to apple care.
- JSJohn StoneSep 25, 20251.0If I could give zero I would. Avoid at all cost.
- SBSharronda BradfordAug 9, 20251.0DO NOT EVER GET GEEK SQUAD!!! CUSTOMERS BEWARE. IVE BEEN PAYING FOR AERVICES ON A PHONE THAT WE SOLD BACK TO THEM YEARS AGO! JUST FPUND OUT TODAY THAT OLD IPHONE 11 IS COVERED AND NOT THE CURRENT PHONE WE OWN. I WAS TOLD AT THE TIME I PIRCHASED THE NEW IPHONE THAT IT WAS COVERED ON THE PLAN. WELL THE PLAN WAS NEVER CHANGED TO MY CURRENT PHONE. SO IBE BEEN PAYING THESE CROOKS FOR A PHONE WE DO NOT OWN FOR AT LEAST 4 YEARS!!! DO NOT GET GEEK SQUAD!!!
- CLConnor LassiterJun 23, 20251.0Set up an appointment for 5pm to get my AirPods sent off for warranty. Waited until 6:20pm to be told they couldn’t do anything and we would need to go through Apple directly. Waste of time.
- LLLandonJun 18, 20251.0Kind of shocking how poorly run the geek squad is. Had an appt for them to come look at our TV that’s under warranty and got a call from them and they were at a house in a TOTALLY DIFFERENT city… the tech was super nice and apologized and said he was dispatched there, but said he sees they put the wrong address. He called around and got us an appt for the next day which is great no problems and I even see the scheduled appt for the next day. BUT our time came and went with no tech. We called, got transferred a million times and were told they can’t schedule appointments for the next day and that’s why nobody showed up. So that’s 2 days wasted waiting for Geek Squad to show up. Now I have to wait a couple more days and hopefully maybe someone will actually show up. Unbelievable…
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy offer?
Geek Squad provides tech repair, setup, and support services for a variety of electronics.
Where is Geek Squad located in Lubbock, TX?
Geek Squad is located at 2420 W Loop 289, Lubbock, TX 79407, USA.
What are the Geek Squad store hours?
Geek Squad is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad?
You can schedule a service appointment either in store or online through their website.
What is the contact phone number for Geek Squad in Lubbock?
You can reach Geek Squad at +1 806-791-4384.
Are there any special deals currently available at Geek Squad?
Yes, Geek Squad is featuring Black Friday Deals which you can find through their online store link.
What nearby retail stores can I visit while at Geek Squad?
Nearby retail stores include Northern Tool + Equipment, Banana Republic Factory Store, and Duluth Trading Company, perfect for shopping before or after your visit.
Which nearby real estate agents are located close to Geek Squad?
Several real estate agents nearby include Vanesa Hyde, Yvonne Perez with Exit Realty of Lubbock, Jessica Qualls Real Estate, and many others if you are looking for real estate services.
Is there a bank close to Geek Squad for convenient banking needs?
Yes, Citizens State Bank is nearby for your banking and financial service needs.
What categories of repair services does Geek Squad provide?
Geek Squad provides services including cell phone repair, computer repair, data recovery, electronics repair, appliance repair, and television repair.