Geek Squad

3.0
71 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2420 W Loop 289, Lubbock, TX
79407, United States

Hours

Reviews

3.0
71 reviews
5 stars
30
4 stars
5
3 stars
2
2 stars
1
1 star
33
  • KS
    Karen Stephenson
    Dec 20, 2025
    5.0
    Love geek squad, they are the best at laptop problems!
  • JS
    John Stone
    Sep 25, 2025
    1.0
    If I could give zero I would. Avoid at all cost.
  • SB
    Sharronda Bradford
    Aug 9, 2025
    1.0
    DO NOT EVER GET GEEK SQUAD!!! CUSTOMERS BEWARE. IVE BEEN PAYING FOR AERVICES ON A PHONE THAT WE SOLD BACK TO THEM YEARS AGO! JUST FPUND OUT TODAY THAT OLD IPHONE 11 IS COVERED AND NOT THE CURRENT PHONE WE OWN. I WAS TOLD AT THE TIME I PIRCHASED THE NEW IPHONE THAT IT WAS COVERED ON THE PLAN. WELL THE PLAN WAS NEVER CHANGED TO MY CURRENT PHONE. SO IBE BEEN PAYING THESE CROOKS FOR A PHONE WE DO NOT OWN FOR AT LEAST 4 YEARS!!! DO NOT GET GEEK SQUAD!!!
  • CC
    Cale Cameron
    Nov 11, 2018
    1.0
    I took my laptop in for repair on Sunday the 4th. I was assured by the tech that at most, I'd have my laptop back in 7 days. Scheduled a date and time for pickup, and paid $150 for this service. I was emailed 3 days later by Best Buy telling me that my pickup appointment date and time had been moved back 3 weeks, at my request! Clearly under staffed. I haven't shopped BB in years and I remember now why! Let's be real, Best Buy hasn't been a good place to shop in many years, they are more interested in selling you service that they gamble you won't take them up on ever. That's how they make profit these days. Not on providing good service or products, but by the service plans and other BS most of us can't or won't ever use. Take your business anywhere else, you'd be better off.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy offer?

Geek Squad provides tech repair, setup, and support services for a variety of electronics.

Where is Geek Squad located in Lubbock, TX?

Geek Squad is located at 2420 W Loop 289, Lubbock, TX 79407, USA.