With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Lubbock store today.
Went to this location to pay my phone bill today…15 minutes later I walked out with a brand new Bluetooth Speaker 😂. This is the only location I will go to. Wish I knew the girls name that helped me today.
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Jacob Neufeld
Dec 16, 2025
5.0
Great service every time I need something I go there because they help me and answer my question and Angie definitely deserves a raise because she is very knowledgeable and takes care of things I need quickly
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Isaak Hiebert
Sep 5, 2025
5.0
This is my best store for buying phones - questions and so in all other things, I sure hope those ladies will never get fired. I really appreciate what they do for me. I don't get any better help than here at this location. The are always kind friendly and helpful, the serving for what the are there I just want to say thank you. GOD BLESS YOU ALL!!!
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Elizabeth Frazier
Feb 9, 2024
1.0
I am so very disappointed with this company. More so now! Such bad phone service, so we switched companies. My phone went down and it was rent week, I need my phone for work, clocking in and out, and documentation. I took money I really didn't have as extra, bought cheap phones from Cricket to get me through until I could afford better. Opportunity came up to switch companies and move to a family plan, less expense, free phones... I switched. A few days later, I tried to return the cheap phone I bought, they wouldn't take it back. Said I should have brought it back before I switched companies. I couldn't because it was Sunday and they were closed. Then the gal told me I wouldn't get much back for the phone anyway. I had her call her supervisor, who basically said, if I wanted to reactivate the account, they could give me a refund. But of course, that was going to cost me more than I paid for the phone. They were unhelpful, found me amusing as they spoke to each other on the phone. I let them know I was going to let others know how they handled this, and I would do my best to dissuade anyone from using Cricket. ☹️