Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at
Longview, TX 75604
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
528 reviews
5 stars
438
4 stars
39
3 stars
15
2 stars
9
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Angela, Joseph, and Zeyuana.
Store Experience
Several reviews highlighted the store's cleanliness and organization, contributing to a positive shopping experience.
Staff Performance
While many customers had positive experiences with staff, some reported rude behavior and poor service from certain employees, indicating inconsistency in staff performance.
Billing Issues
Multiple customers expressed dissatisfaction with unexpected fees and billing practices, suggesting a need for clearer communication regarding costs.
Efficiency
Customers appreciated the quick service and efficient handling of transactions, with many noting that their visits were smooth and timely.
- CMChasiddy MurdockNov 24, 20255.0SJ, was a HUGE help! Thank you & Abby for all of y’all’s hard work on getting me a new phone and bringing it to my job! 🫶🏼
- AMAaron MooreAug 17, 20215.0Jordan was excellent to work with. The store had everything I was looking for and Jordan got me set up and got ALL my info switched over to my new phone without missing a beat. Excellent service!
- MRMary ReadAug 27, 20205.0Paid phone bill. Help when I need it.
- DDDonna DavisMar 8, 20185.0Great friendly people!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store at 2414 Gilmer Rd, Longview, TX?
The store is open from 9:00 AM to 7:00 PM Monday through Saturday, and from 11:00 AM to 5:00 PM on Sundays.
What brands of mobile phones and accessories does Russell Cellular offer at the Longview location?
They offer brands including Verizon, Samsung, Google, Apple, Motorola, and LG for smartphones, tablets, accessories, and smartwatches.
Does Russell Cellular at Longview offer in-store pickup for orders?
Yes, they provide in-store pickup services for customers.
Can I pay with credit or debit cards at the Russell Cellular Longview store?
Yes, payment options include American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Russell Cellular Longview store by phone or email?
You can call them at +1 903-297-3070 or email at longview2.tx@russellcellular.com.
Does the Verizon store in Longview require appointments for shopping?
No, appointments are not required for visiting the store.
What services are offered by the Verizon Authorized Retailer at 2414 Gilmer Rd?
Services include wireless service, mobile service, home phone service, home internet, and account analysis.
What nearby dining options are available close to the Verizon store in Longview?
Nearby options include Pietro's Neighborhood Pizzeria, Little Caesars, Wendy's, and Whataburger for pizza, burgers, and fast food.
What nearby stores can customers visit when shopping around the Russell Cellular Longview area?
Nearby stores include RadioShack for electronics, Dollar General for discount retail, and GameStop for video games and entertainment.
Are there nearby personal care and wellness services close to the Verizon store at Gilmer Rd?
Yes, customers can find Great Clips for haircuts, The Space Yoga Studio for fitness, and Tha Knot Spot for massage therapy nearby.