Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Longview’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
541 reviews
5 stars
446
4 stars
30
3 stars
14
2 stars
9
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Jo, Miguel, and Laci for their exceptional service.
Professionalism
While most reviews highlighted professionalism, a few customers noted instances of unprofessional behavior from certain staff members, indicating inconsistency in service quality.
Store Management
Several reviews criticized the management and operational practices of the store, with complaints about billing issues and poor handling of customer concerns.
Product Knowledge
Customers appreciated the staff's ability to assist with technical issues and product knowledge, although there were mentions of misinformation leading to customer dissatisfaction.
Overall Experience
The overall sentiment was mixed, with many positive experiences overshadowed by significant complaints regarding billing practices and service inconsistencies.
- MCMelody Clarkson2 days ago1.0They don’t know how to put your Service on your phone and then they want you to wait a week and a half to get a new phone. Verizon sucks and I will NEVER be using them again
- CSCharlotte Stewart2 days ago5.0We've had a much improved experience with Verizon over AT&T, and I'm so grateful for this store. Nasya has helped us more than once -- even though they work on commissions, so basicaly worked for free. We've always been treated respectfully and professionalism. I can recommend them 100 percent!
- JCJimmy CroneJan 4, 20265.0Sharonica was very helpful i really person got\nMy phone back to work in no time at all.Highly resumed you come here
- CSCharlotte StewartDec 3, 20255.0I came in to their store basically in a panic. When a young lady Immediately took me from the door to her. Table period my telephone had gone completely wonky, and she found the problem and fixed it almost immediately period we had been working on different things to try to get the phone back for hours! She did not get a commission on us, so she basically did this from the kindness of her heart. Everyone has always been friendly and professional.And helpful, every time we have been in for anything. Would absolutely recommend it to anyone!
- JPJazmine PhillipsDec 3, 20254.0My service was great can’t remember the name of the guy that helped me but he had on a blue suit . thanks you were professional and courteous for the female employee who sits to the far left in the corner when you walk in…. do better your little slick funny faces showed. Remain professional at your place of employment I assume you were taught that In training.
Frequently Asked Questions About Verizon
Where is the Verizon store Cellular Sales located in Longview?
The Verizon store Cellular Sales is located at 301 W Loop 281, Longview, TX 75605.
What are the operating hours for Verizon Cellular Sales in Longview?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What brands of phones can I find at Cellular Sales in Longview?
You can find phones from Apple, Samsung, Google, Motorola, LG, HTC, Asus, and Verizon Wireless at this location.
Does Cellular Sales in Longview offer curbside and in-store pickup?
Yes, Cellular Sales offers both in-store pickup and curbside pickup services.
Can I pay my Verizon bill at Cellular Sales in Longview?
Yes, you can pay your Verizon bill in-store at the Cellular Sales location.
What types of products and services are available at this Verizon store?
The store offers Verizon wireless plans, prepaid wireless, connected devices, smartphones, tablets, Hum smart car services, home phone, home internet, and mobile hotspot devices.
What payment methods are accepted at Cellular Sales Verizon in Longview?
They accept American Express, Discover, Mastercard, and Visa for payments.
Is an appointment required to visit Cellular Sales in Longview?
No, appointments are not required to visit this Verizon store, but you can call to make an appointment if preferred.
What popular nearby places can help me orient to the Cellular Sales Verizon store?
Nearby places include Premium Title Lending for financial services and Longview High School College and Career Center for education, which can help you find the location or plan your visit.
What are some nearby shopping and dining options around Cellular Sales in Longview?
Nearby shopping options include Eyemart Express and La Promenade Boutique, while you can enjoy desserts or snacks at Nothing Bundt Cakes and Diddy's Yogurt Shoppe.
Are there any nearby services I might use before or after visiting Cellular Sales Verizon store?
Yes, nearby services include UPS Authorized Shipping Outlet for courier needs, and Supercuts for hair and beauty services.