Best Buy

4.1
2842 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
422 W Loop 281, Longview, TX
75605, United States

Hours

Reviews

4.1
2,842 reviews
5 stars
1,513
4 stars
638
3 stars
340
2 stars
109
1 star
242

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and knowledge of staff, others reported rude or dismissive interactions.

Product Availability

Customers noted a lack of stock on certain items and expressed frustration with the need to order products instead of finding them in-store.

Pricing

Several reviews mentioned that prices are higher compared to competitors, leading some customers to prefer shopping elsewhere.

Store Environment

The store is generally described as clean and well-organized, but some customers experienced long wait times due to understaffed checkouts.

Employee Knowledge

Many customers appreciated the product knowledge of employees, particularly in electronics, but some reported a lack of assistance when needed.
  • NG
    Nicholas Green
    3 days ago
    1.0
    Stock online says they have something that you can only purchase in store yet when you arrive it's out of stock
  • MB
    Matt Boobar
    4 days ago
    5.0
    This is my go to store. Staff seems low in quantity, but not low in quality. Every associate is helpful. Working for BBY Corporate this is my favorite store. Deliveries are great, Shipping has been good, and in-store Geek Squad precinct are knowledgeable.
  • LM
    Leon merrill
    Nov 11, 2025
    5.0
    What else can I say but , awesome place to shop for all your electronics, kitchen appliances, cell phones, and more,
  • JB
    Jericho Brown
    Nov 5, 2025
    5.0
    Friendly atmosphere, responsive and polite staff.
  • MM
    Milan
    Oct 14, 2025
    5.0
    Great store to buy new electronics! I have been buying tech products from this Best Buy location and it’s been great so far. Vast selection of computers, video games, and TVs. They do have some decent sales products. The employees are helpful and courteous.

Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Longview, TX?

Best Buy in Longview offers TVs, computers, appliances, and more, along with expert advice and Geek Squad support.

What are the store hours for Best Buy at 422 W Loop 281?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.