Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1712 S. Colorado St. in Lockhart, TX 78644
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
164 reviews
5 stars
136
4 stars
6
3 stars
5
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Alysia, Michael, and Geoffen.
Professionalism
Several reviews highlighted the professionalism of the staff, particularly in handling complex issues and providing thorough assistance.
Store Experience
Customers reported a mix of experiences, with some enjoying a smooth and pleasant visit while others faced long wait times and unprofessional behavior.
Product Knowledge
Employees were frequently noted for their knowledge about products and services, helping customers make informed decisions.
Location Issues
Some customers expressed frustration with the store's hours and accessibility, mentioning instances of the store being closed during posted hours.
- SRStacy RodgersOct 10, 20255.0Russell provided the best customer service by listening to my various needs and lowering my monthly bill by nearly $100. Thank you!
- EWEddie WilliamsJul 21, 20255.0All work out great thanks
- CPCharlie PearsonJul 17, 20255.0Had to go in for a new phone, Michael is very knowledgeable, was kind and very patient! I highly recommend this Verizon dealer!
- MFMissa FisherJun 5, 20253.0They're were helpful with me transitioning to a new phone.
- ACAlma cruzJun 3, 20255.0Micheal, store manager, was extremely professional and helped me transfer from AT&T to Verizon with ease and smooth. I was dealing with a fraud situation from AT&T and AT&T did not want help me with it the situation, the store manager in Lockhart even kicked me out and told me it was my fault for getting scammed. I then went to Verizon, where I met Michael and he put my mind at ease. He helped me with the transition and treated me with the most up respect.
Frequently Asked Questions About Verizon
What is the address of the Verizon store in Lockhart, TX?
The Verizon store is located at 1712 S Colorado St, Lockhart, TX 78644.
What are the operating hours of the Verizon Lockhart store?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Which brands of mobile phones and accessories are available at Russell Cellular in Lockhart?
Russell Cellular offers products from Verizon, Samsung, Google, Apple, Motorola, and LG.
Does the Verizon Lockhart store offer in-store pickup?
Yes, the store provides in-store pickup services.
What payment options are accepted at the Verizon Lockhart store?
The store accepts American Express, Cash, Discover, MasterCard, and Visa.
Is the Verizon Lockhart store wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance.
What services does the Verizon store in Lockhart offer?
Services include wireless service, mobile service, home phone service, and home internet.
Can customers use public transit or nearby services to reach Russell Cellular in Lockhart?
Customers can visit nearby places like Plum Creek Plaza shopping center or the Corner Store for convenience, and use major roads near 1712 S Colorado St to reach Russell Cellular.
Are there any nearby dining options customers can explore before or after visiting Russell Cellular?
Yes, nearby dining options include China Palace Restaurant (Chinese cuisine) and Guadalajara Mexican Restaurant for Tex-Mex dishes.
What other services or amenities are near the Verizon Lockhart store that customers might find useful?
Customers can find services like Anytime Fitness gym, Express Pharmacy Number 2, and car care at Toyz2Drive Hand CarWash nearby.