Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3222 S. Main St. in Lindale, TX 75771
Mixed reviews on customer service; some employees received high praise while others were criticized for being unhelpful or rude.
Staff Knowledge
Several customers highlighted knowledgeable staff who provided helpful assistance, particularly mentioning individuals like Barb and Yera.
Service Efficiency
Customers appreciated quick service in some instances, but others reported long wait times and inefficient processes.
Billing Issues
Multiple reviews mentioned problems with billing and unclear information regarding promotions and trade-ins.
Product Availability
Customers noted limited stock of certain devices, which led to dissatisfaction.
RC
Raylene Cozort
Nov 14, 2025
5.0
Helpful and clearly explained process.
SB
Sandra Blalock
Nov 3, 2025
5.0
Ryan was very helpful, knowledgeable!!! He got both me and my husband new phones!!! Never rushed us!!! So glad we gave a Verizon store in Lindale, Texas. Thanks Ryan
MW
Matthew Ward
Oct 30, 2025
5.0
Quick and painless- new phone and great customer service
DS
Demi Smith
Oct 14, 2025
1.0
Horrible customer service.
EV
Evelyn Vasquez
Oct 3, 2025
5.0
Toby went above and beyond and getting my phone connected And helping. That’s why always be my go to Verizon store
What types of mobile phones and brands does Verizon at Lindale offer?
Verizon at Lindale offers a variety of mobile phones including brands like Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the store hours for Verizon at 3222 S Main St, Lindale, TX?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
What services does Verizon in Lindale provide?
They provide wireless service, mobile service, home phone service, and home internet.
Does Verizon at Lindale support in-store pickup?
Yes, in-store pickup is available at this location.
Which payment methods are accepted by Verizon in Lindale?
The store accepts American Express, Cash, Discover, MasterCard, and Visa.
Is the Verizon Lindale store wheelchair accessible?
Yes, the location has a wheelchair accessible entrance.
Can I schedule appointments or manage services through a mobile app for Verizon Lindale?
Yes, you can schedule and manage your account using the My Verizon app available in the App Store.
What are some nearby places customers can visit before or after shopping at Verizon Lindale?
Customers can visit nearby places such as Eastern Buffet for a meal, Sport Clips Haircuts of Lindale for a haircut, or Origin Bank for financial services, all within close proximity to the store.
How can nearby retailers like T-Mobile and other Verizon stores affect my visit to Russell Cellular in Lindale?
Nearby competitors like T-Mobile and other Verizon authorized retailers offer alternative options, allowing customers to compare services and find the best fit for their mobile needs near Lindale.
Are there any convenient food options near the Verizon store in Lindale?
Yes, nearby food options include Long John Silver's for fast food, Pizza Hut for pizza delivery or dining, and KFC for chicken meals, all close to Verizon's Lindale location.