Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3222 S. Main St. in Lindale, TX 75771
Mixed reviews on customer service; while some praised staff for being helpful and knowledgeable, others reported poor experiences and lack of assistance.
Staff Performance
Several employees, particularly Barb and Yera, received high praise for their patience, knowledge, and ability to assist customers effectively.
Process Efficiency
Customers expressed frustration with long wait times and inefficient processes, particularly regarding account changes and device transfers.
Product Availability
Limited stock of certain devices was noted, leading to dissatisfaction among customers looking for specific products.
MG
Melanie Gilley
2 days ago
5.0
All the workers were very nice and helpful! Fast process!
AH
Ariel Halbrooks
Dec 15, 2025
5.0
The best Service ever. A gentleman helped us. I can’t remember his name. He has shaggy hair. He did everything to make sure we got what we needed. Definitely recommend
RK
Ryan Key
Dec 7, 2025
1.0
Crap customer service when they sell you a defective phone.
MA
Melissa Adams
Dec 1, 2025
5.0
Great help! They were able to take care of our needs and made sure we had the best deal possible.
AB
allen ball
Nov 24, 2025
5.0
Excellent service and prompt attention regarding explaining how to take advantage of the new features offered by this particular iPhone.
What types of mobile phones and brands does Verizon at Lindale offer?
Verizon at Lindale offers a variety of mobile phones including brands like Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the store hours for Verizon at 3222 S Main St, Lindale, TX?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
What services does Verizon in Lindale provide?
They provide wireless service, mobile service, home phone service, and home internet.
Does Verizon at Lindale support in-store pickup?
Yes, in-store pickup is available at this location.
Which payment methods are accepted by Verizon in Lindale?
The store accepts American Express, Cash, Discover, MasterCard, and Visa.
Is the Verizon Lindale store wheelchair accessible?
Yes, the location has a wheelchair accessible entrance.
Can I schedule appointments or manage services through a mobile app for Verizon Lindale?
Yes, you can schedule and manage your account using the My Verizon app available in the App Store.
What are some nearby places customers can visit before or after shopping at Verizon Lindale?
Customers can visit nearby places such as Eastern Buffet for a meal, Sport Clips Haircuts of Lindale for a haircut, or Origin Bank for financial services, all within close proximity to the store.
How can nearby retailers like T-Mobile and other Verizon stores affect my visit to Russell Cellular in Lindale?
Nearby competitors like T-Mobile and other Verizon authorized retailers offer alternative options, allowing customers to compare services and find the best fit for their mobile needs near Lindale.
Are there any convenient food options near the Verizon store in Lindale?
Yes, nearby food options include Long John Silver's for fast food, Pizza Hut for pizza delivery or dining, and KFC for chicken meals, all close to Verizon's Lindale location.