Verizon

4.9
843 reviews

About

Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Leander, TX location.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1825 Crystal Falls Pkwy, Leander, TX
78641, United States

Hours

Reviews

4.9
829 reviews
5 stars
794
4 stars
15
3 stars
2
2 stars
0
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the exceptional customer service, highlighting staff members like Zeeshan and Leila for their professionalism, patience, and helpfulness.

Knowledgeable Staff

Many reviews noted the staff's extensive knowledge about products and services, which contributed to a positive customer experience.

Efficient Service

Customers appreciated the quick and efficient service, with many reporting that their issues were resolved promptly.

Positive Experiences

Numerous reviews reflected positive experiences, with customers expressing satisfaction with their purchases and the assistance they received.

Mixed Feedback

A few customers reported issues with service delays or billing problems, indicating some inconsistency in experiences.
  • SH
    Shannon Harris
    3 days ago
    5.0
    Guy knows his stuff.
  • KC
    Kari Covington
    Nov 11, 2025
    5.0
    Every time we go in they always take care of us. Zeeshan helped us so many times. Especially when you have teens and they break a phone. He has provided options best ways to handle the problem without spending an arm and a leg. He’s always looking at ways to better our plan as well. Always recommend this store
  • VB
    Vania Below
    Nov 2, 2025
    1.0
    We're in front of Verizon- 120 Chrystal, another customer contacted a different branch to understand why this location is closed at 12:43 pm on Sunday if Google maps show it as Open, but nobody knows. Waste of time.
  • BG
    Benny Gutierrez
    Oct 31, 2025
    5.0
    We always get the best service and care from Zeeshan and he is always helpful with the best offers and current deals available. He gives trusted service and efficient time saving customer care.
  • HL
    H L
    Oct 5, 2025
    1.0
    This service provider should be closed down. It wastes too much time. I came here three times and each time I could not see anyone. I had to wait for more than ten minutes before a gentleman came out of the back room. The service attitude was very unfriendly. They only sold the only things in the store and charged high fees. They did not provide other exchange and return services.

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Leander, TX?

The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 5:00 PM.

What types of services and products does Verizon offer at this location?

This Verizon Authorized Retailer offers smartphones, iPhones, iPads, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, and more with excellent customer service.