Best Buy

4.1
2348 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2510 Gulf Fwy S, League City, TX
77573, United States

Hours

Reviews

4.1
2,348 reviews
5 stars
1,299
4 stars
475
3 stars
250
2 stars
103
1 star
221

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some staff were praised for being helpful and knowledgeable, others reported disorganization and unprofessional behavior.

Product Availability

Customers appreciated the variety of products and good prices, but there were complaints about incorrect items being provided and issues with online orders.

Geek Squad Performance

Feedback on Geek Squad services was largely negative, with reports of slow service, lack of communication, and unsatisfactory resolutions.

Store Experience

Some customers enjoyed their in-store experience with friendly staff, while others faced long wait times and felt ignored.

Installation Services

Installation services received mixed feedback; some customers were satisfied, while others reported unexpected charges and poor communication.
  • TN
    Tatum Campbell (Nalepa)
    3 days ago
    5.0
    Computer guy was great. Actually went beyond just looking up a price on a open box computer, but pulled up the prices on all of them so I could make sure I getting exactly what I wanted.
  • CV
    Chris Vasquez
    Nov 9, 2025
    1.0
    Regret praising the staff for good customer service. Bad experience on this last interaction with them.
  • PP
    petethemedic
    Nov 8, 2025
    5.0
    I was pleasantly surprised to see that Best Buy, Victory Lakes had people on the floor on a Friday evening to help customers. This is a long loss art. Josh, young dude with glasses helped me score a open box computer. Unfortunately I have to return it because It won't get past the WIFI setup page. Hindsight says that I should have purchased the new one because I noticed the badly damaged box and purchased it anyway.
  • PS
    Paul Smith
    Nov 4, 2025
    5.0
    Wife went in, thinking phone screen had gone out and she needed to buy a new phone. Within a minute, the saleman explained what could be the problem and showed her how to turn her phone off and back on, solving the problem. No purchase necessary! We'll definitely come back when we need another phone! Thank you, Best Buy!
  • AC
    Abbie Cork
    Nov 2, 2025
    1.0
    Worst store experience I have ever had. They said they would resolve my issues within 2 weeks and nothing was resolved a month later. I don’t live by this store and apparently, I will have to drive all the way to this out of town store to actually speak with someone at the store. Corporate has said I have to speak with the store directly and the only way to do that is in person. Ridiculous that I even have to follow up, and even more ridiculous that I have to drive to another city to do so. This experience has been enough to make me never use this company again and I will be opening every dispute possible.

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in League City?

Best Buy offers a wide selection of TVs, computers, appliances, and more, along with expert advice and Geek Squad support.

What are the opening hours of Best Buy in League City?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.