Mixed reviews on customer service; while some staff were praised for being helpful and knowledgeable, others reported disorganization and unprofessional behavior.
Product Availability
Customers appreciated the variety of products and good prices, but there were complaints about incorrect items being provided and issues with online orders.
Geek Squad Performance
Feedback on Geek Squad services was largely negative, with reports of slow service, lack of communication, and unsatisfactory resolutions.
Store Experience
Some customers enjoyed their in-store experience with friendly staff, while others faced long wait times and felt ignored.
Installation Services
Installation services received mixed feedback; some customers were satisfied, while others reported unexpected charges and poor communication.
TN
Tatum Campbell (Nalepa)
3 days ago
5.0
Computer guy was great. Actually went beyond just looking up a price on a open box computer, but pulled up the prices on all of them so I could make sure I getting exactly what I wanted.
CV
Chris Vasquez
Nov 9, 2025
1.0
Regret praising the staff for good customer service. Bad experience on this last interaction with them.
PP
petethemedic
Nov 8, 2025
5.0
I was pleasantly surprised to see that Best Buy, Victory Lakes had people on the floor on a Friday evening to help customers. This is a long loss art.
Josh, young dude with glasses helped me score a open box computer. Unfortunately I have to return it because It won't get past the WIFI setup page. Hindsight says that I should have purchased the new one because I noticed the badly damaged box and purchased it anyway.
PS
Paul Smith
Nov 4, 2025
5.0
Wife went in, thinking phone screen had gone out and she needed to buy a new phone. Within a minute, the saleman explained what could be the problem and showed her how to turn her phone off and back on, solving the problem. No purchase necessary! We'll definitely come back when we need another phone! Thank you, Best Buy!
AC
Abbie Cork
Nov 2, 2025
1.0
Worst store experience I have ever had. They said they would resolve my issues within 2 weeks and nothing was resolved a month later. I don’t live by this store and apparently, I will have to drive all the way to this out of town store to actually speak with someone at the store. Corporate has said I have to speak with the store directly and the only way to do that is in person. Ridiculous that I even have to follow up, and even more ridiculous that I have to drive to another city to do so. This experience has been enough to make me never use this company again and I will be opening every dispute possible.
What types of products can I find at Best Buy in League City?
Best Buy offers a wide selection of TVs, computers, appliances, and more, along with expert advice and Geek Squad support.
What are the opening hours of Best Buy in League City?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in League City offer curbside pickup service?
Yes, Best Buy offers curbside pickup for your convenience.
Can I get repair services at Best Buy League City?
Yes, Best Buy provides repair services through their Geek Squad for electronics and appliances.
What is the address and contact number for Best Buy in League City?
Best Buy is located at 2510 Gulf Fwy S, League City, TX 77573. You can reach them at +1 281-337-8617.
Does Best Buy League City accept debit cards and checks as payment?
Yes, the store accepts debit cards and also allows payment by check. They do not require cash only.
Are appointments required to shop in-store at Best Buy League City?
No, appointments are not required to shop in-store at this Best Buy location.
What nearby restaurants can I visit before or after shopping at Best Buy League City?
You can enjoy meals at nearby restaurants such as Quaker Steak & Lube, Malay Malay Malaysian Restaurant, Abuelo's Mexican Restaurant, or The Toasted Yolk Cafe.
Are there any nearby service centers related to Best Buy for expert tech support?
Yes, Geek Squad, offering mobile phone sales and IT repair services, is located nearby for additional tech support.
What local healthcare facilities are close to Best Buy in League City?
Nearby healthcare facilities include Elite Care 24 Hour Emergency Care Center and Elitecare Emergency Hospital, providing medical and emergency services.