Best Buy

4.1
2368 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2510 Gulf Fwy S, League City, TX
77573, United States

Hours

Reviews

4.1
2,368 reviews
5 stars
1,313
4 stars
481
3 stars
249
2 stars
103
1 star
222

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers reported a mix of experiences with staff, with many praising their helpfulness and friendliness, while others expressed frustration with unprofessional behavior and poor communication.

Product Availability

Several customers noted issues with product availability, including incorrect items being provided and delays in receiving orders.

Geek Squad Performance

Feedback on Geek Squad services was mixed, with some customers appreciating the assistance while others reported slow service and disorganization.

Store Experience

Many reviews highlighted the cleanliness and organization of the store, but some customers experienced long wait times and inadequate staffing.

Pricing and Promotions

Customers generally found prices to be reasonable, but there were complaints about misleading promotions and additional charges not being communicated upfront.
  • JL
    Joyce Lyn Reegan (Lynie)
    Jan 5, 2026
    4.0
    They were starting to restock from the Christmas rush so lots of bare shelves but they usually have an abundance of stuff.
  • MG
    Miguel Guzman
    Dec 26, 2025
    5.0
    Jose helped me find a TV that fit my specs and budget. He went above and beyond searching for different TVs on the computer. He even went to the back to look for the one I needed. Never once did he make me feel like I was asking for too much and was always glad to help. He also helped load up my purchase! Very happy with the service and purchase
  • NB
    Nadine Barrera
    Dec 21, 2025
    5.0
    Brayden was such a good cashier and a pleasant person too talk to and August from geek squad was so sweet and and understanding and very detailed at her work and made our night so much better !!!
  • AM
    Alexis Martinez
    Nov 29, 2025
    1.0
    My recent experience with Wesley at Best Buy was extremely disappointing. His customer service was totally inappropriate, and the delivery process was handled in a completely unprofessional manner. For someone in a higher position, the lack of understanding, communication, and empathy was surprising and unacceptable. Situations like this highlight the need for additional training to ensure that customers are treated with respect and that issues are handled properly. This experience has definitely impacted my view of the store’s leadership and overall service.
  • JB
    Jacob Berg
    Nov 27, 2025
    5.0
    Came in looking for a case for my new 17" gaming laptop as well as an SSD to install in the extra storage slot. The SSD was easy to find, on sale, and came with a free month of Xbox Game Pass Ultimate! Alas, they didn't have a case or backpack in the size I needed, but the associates were so helpful and considerate that they ordered me one at a discounted rate, in my favorite color, and I can pick it up in the next couple of days... AND the backpack came with 3 free months of Apple Music along with 2 feee months of Apple TV, both of which i got to renew and begin using immediately, even though the main item I ordered is nowhere near arriving just yet. The employees truly went above and beyond; I'll be recommending this specific location to everyone I know. Best experience ever at a BB.

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in League City?

Best Buy offers a wide selection of TVs, computers, appliances, and more, along with expert advice and Geek Squad support.

What are the opening hours of Best Buy in League City?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.