Cell Phone StoreElectronics StoreTelephone CompanyInternet Service ProviderCellular Sales
Cellular Sales is Laredo’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Laredo connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Many customers praised the staff for their professionalism, friendliness, and helpfulness, particularly highlighting individuals like Jalani, Ty, and Marty.
Store Experience
Customers appreciated the clean environment and prompt assistance upon entering the store, although some reported long wait times and poor service during busy periods.
Product Knowledge
Several reviews noted the staff's knowledge about products and services, helping customers find the best deals and solutions.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences with specific staff members and issues with service quality.
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John Gabriel
Feb 24, 2026
5.0
Visited the NE Bob Bullock Verizon store to program and swap phones for a replacement. I was greeted immediately and helped right away, even though I wasn’t buying anything. The rep walked me through the entire transfer step by step with zero pressure to spend, which I really appreciated.
The only downside was how long the transfer process took — but that wasn’t the store’s fault. Overall, excellent service and a very helpful team.
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sanjuana regalado
Feb 14, 2026
5.0
We were customers of AT&T and we decided to come to Verizon, because of the bad , and also the bad experiences we encountered there. We were received here in Verizon by 3 smart, elegant, intelligent, friendly, with awesome customer service. Jalani, Luis, Omar all 3 were very professional and very helpful. They worked together as a team and helped us.Made feel so valued and appreciated and comfortable. We were so grateful to have had them as our customer service representative.
FR
frank regalado
Feb 14, 2026
5.0
Jalani,Luis and Omar were exceptional from the very moment we walked in the door. They were very professional,patient, and pleasant with both my wife and myself, my wife was very happy with their service and was impressed with all 3 of their attire and kind demeanor, we will certainly be pleased to return to experience a great service they provided.
We were customers of AT&T and had not experienced such attention to detail as we did here today
Thank you
Sincerely: Frank and Janie Regalado
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Hilario Cavazos
Feb 12, 2026
5.0
Luis Was Excellent With His Outstanding Service and Was Very At Explaining My Cell’s Phone Tech Abilities .
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Art Gonzalez
Feb 7, 2026
5.0
Jalani Harris was very helpful fully explaining our new purchases with perks on my account. Greatly appreciated all the help from Jalani and team.