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Brand Certified

Verizon

4.2
(206 reviews)

Business Details

(512) 987-8275

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2303 S. Ranch Rd 620 in Lakeway, TX 78734

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
2303 S Ranch Road 620, Lakeway, TX
78734, United States

Hours

Reviews

4.2
206 reviews
5 stars
161
4 stars
6
3 stars
1
2 stars
5
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient during their interactions.

Store Management

Several reviews highlighted issues with management responsiveness and customer service, with some customers expressing frustration over unresolved problems.

Service Efficiency

While many customers reported quick and efficient service, others experienced long wait times and delays, leading to dissatisfaction.

Product Knowledge

Staff members were frequently noted for their expertise in explaining products and services, contributing to positive customer experiences.

Mixed Experiences

There were contrasting reviews, with some customers having excellent experiences while others reported poor service and unresolved issues.
  • TA
    Ty Atwood
    Feb 3, 2026
    5.0
    Amazing staff and gets the job fast and efficiently
  • RP
    Rodney Palmer
    Dec 29, 2025
    5.0
    Very helpful with the whole process of switching carriers, porting number and transferring data from old phone. Made it painless.
  • BZ
    Billy Zilar
    Dec 3, 2025
    5.0
    Dylan and Kolton were amazingly helpful and got me all set up after ordering online didn't work. Awesome guys and very informative. I made a great choice by going to Russell Cellular.
  • KH
    Kat Hamm
    Nov 24, 2025
    5.0
    Wonderful experience working with both Dylan & Kolten over at the Lakeway location. Both were very knowledgeable & patient with my specific phone needs!
  • JH
    John Holden
    Nov 14, 2025
    5.0
    Store manager was very patient and helpful

Frequently Asked Questions About Verizon

What are the operating hours for the Verizon store in Lakeway, TX?

The Verizon store in Lakeway, TX is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.

Where is the Verizon Authorized Retailer Russell Cellular located in Lakeway?

Russell Cellular is located at 2303 S Ranch Road 620, Ste 100, Lakeway, TX 78734.

Brand Certified Facts from Verizon

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