Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Lake Jackson for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
265 reviews
5 stars
158
4 stars
42
3 stars
21
2 stars
14
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service experiences varied significantly, with many praising staff for being helpful and knowledgeable, while others reported rude or unhelpful interactions.
Staff Knowledge
Several customers highlighted the staff's knowledge and professionalism, particularly in assisting with phone purchases and troubleshooting issues.
Wait Times
Customers frequently mentioned long wait times to be seen, with some expressing frustration over being ignored or not greeted upon entering the store.
Pricing Issues
There were complaints about pricing discrepancies between in-store and online purchases, with some customers feeling that charges for services like data transfer were unfair.
Store Environment
The store environment received mixed reviews, with some customers appreciating the cleanliness and organization, while others noted a lack of attention from staff during busy times.
- MSMarilyn SanchezOct 25, 20255.0Amazing crew of people here, had their sales rep Jose Garcia helped us transfer from our old carrier to here. His patience and willingness to go above and beyond was just remarkable. Plus he wasn't pushy in trying to upsale a new phone always a plus in my book.
- BCBCC CSep 30, 20255.0I had an issue with home internet box. I walked in and Josh immediately greeted me I told him my situation and he started trouble shooting. It took some time, because of the process, but he never once not valued me as the customer and made sure to do me right. I never had to ask he always put my best interest first. AMAZING CUSTOMER SERVICE.
- JSJes SerSep 6, 20255.0I had been with another carrier for years and was hesitant to change! However William went above and beyond to help with my decision to switch over to Verizon. I can't remember the name of the other person . I believe he was a manager. He was also quick to my respond my questions. Excellent customer service. And even though I need help in understanding and asking several times they were prompt in answering to easy my mind. They're professionalism was A+. Manager explained the deals To me on streaming. New happy customer 😊 This is what I look for when it comes to customer service
- RCRhythmic ColorFeb 29, 20205.0Always super helpful and friendly.
Frequently Asked Questions About Verizon
What products does the Verizon store in Lake Jackson offer?
The Verizon store in Lake Jackson offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, and laptops from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for the Verizon Lake Jackson location?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon Lake Jackson offer options for online order pickup or delivery?
Yes, you can buy online and pick up your order in store, or opt for free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an in-store appointment at Verizon Lake Jackson?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient visit.
What types of payment does Verizon Lake Jackson accept?
Verizon accepts payment via check, debit card, mobile NFC payments, and does not require cash only payments.
Which nearby places can I visit for dining after shopping at Verizon Lake Jackson?
Nearby dining options include Wingstop, China Star, Little Caesars Pizza, Chick-fil-A, Chili's Grill & Bar, The Sandbar, and Michelle's Cajun Shack, all within close proximity to the Verizon store.
Are there any nearby beauty or wellness services close to Verizon Lake Jackson?
Yes, you can visit Amen Clipperz & More for waxing and barber services, Hollywood Nails for nail salon and spa treatments, or The Joint Chiropractic for chiropractic and massage services nearby.
What nearby stores could I visit to complement my electronics purchase at Verizon?
Near Verizon Lake Jackson, you have RadioShack and Verizon Wireless Premium Retailer Diamond Wireless for additional electronics shopping, as well as GameOn Lake Jackson for toys and tech-related items.
How can I contact the Verizon store in Lake Jackson?
You can call the main phone number at +1 979-292-5659 or the mobile phone number at +1 866-644-4532 for inquiries or support.
Does Verizon Lake Jackson offer business mobile and internet services?
Yes, the store offers business cell phones, mobile hotspots, tablets, laptops, and wireless internet and voice plans tailored for your business needs.