Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported poor service and long wait times.
Inventory Issues
Several customers noted a lack of inventory and empty shelves, indicating that the store often does not have the items they are looking for.
Geek Squad Performance
Experiences with Geek Squad vary widely; some customers reported excellent service, while others expressed frustration with misleading advice and poor handling of repairs.
Store Environment
The store is generally described as clean and well-organized, but some customers felt it was understaffed and that employees were not always attentive.
BL
Blair Lacoste
Dec 28, 2025
1.0
Your customer service and awareness is still lacking. Waiting in line when one of your associates let myself and another customer that he could ring us up.
Rang up other customer and walked away to install this person's screen protector and never even acknowledged that he could have rang me up and then handled that.
Absolutely zero ability to recognize this.
CP
Carol pea
Dec 19, 2025
2.0
Didn't have the things that I was looking for shelves lack of inventory everywhere
JB
Jo Bledsoe
Dec 17, 2025
1.0
Went in for 2 items. Empty shelves.
SB
Sean Bailey
Dec 12, 2025
5.0
Fantastic store with help ful employees, especially Geek Squad!
TK
Tyler Kersten
Dec 5, 2025
5.0
Very thorough and helpful. Great deals for Plus members. Comparable to "Black Friday Deals" throughout the year.
What types of products can I find at Best Buy in Lake Jackson?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy in Lake Jackson.
What are the opening hours of Best Buy in Lake Jackson?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.
Does Best Buy in Lake Jackson offer curbside pickup service?
Yes, Best Buy offers curbside pickup service for customer convenience.
Can I get expert repair services at this Best Buy location?
Yes, Best Buy in Lake Jackson provides service and repair support through Geek Squad.
Does the store recycle electronics?
Yes, Best Buy Lake Jackson has electronics recycling services available.
What payment methods does Best Buy accept in Lake Jackson?
Best Buy accepts debit cards and checks; cash-only payments are not required.
Where is Best Buy located in Lake Jackson?
Best Buy is located at 104 Highway 332 E, Ste 200, Lake Jackson, TX 77566.
Are there any nearby places to eat around Best Buy in Lake Jackson?
Yes, there are several nearby restaurants including Jimmy Joe's Texas Kitchen & Bar, Chili's Grill & Bar, Wingstop, and Little Caesars Pizza, where you can enjoy a meal before or after shopping.
Can I find office supplies or printing services near Best Buy?
Yes, Office Depot - Lake Jackson 2691 and Office Depot Tech Services are nearby and offer office equipment and printing services.
What other stores or services are near Best Buy for additional shopping or services?
Nearby you can visit The Home Depot for appliances and home improvement, PetSmart or Petco for pet supplies, and Mattress Firm for furniture needs.