Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported poor service and lack of assistance.
Geek Squad Issues
Several reviews highlighted negative experiences with Geek Squad, including misleading advice and poor service, leading to customer dissatisfaction.
Product Availability
Customers noted that the store often lacked certain products, leading to frustration when items were not in stock.
Positive Experiences
Despite some negative feedback, many customers reported positive experiences with knowledgeable staff and efficient service.
Pricing Concerns
Some customers found prices to be high compared to competitors, while others appreciated the good deals on certain items.
EB
Elizabeth Bagwell
Nov 15, 2025
5.0
Great deal right now!
SC
Steve Costello
Nov 15, 2025
5.0
Huge shout out to Services Experience Supervisor Tracy A. at the Lake Jackson, Texas store for resolving a warranty issue. My wife and I had an excellent experience shopping at your store.
VU
Valentin Ursul
Nov 6, 2025
5.0
Robbie Mendez – Autotech,
Thank you so much for your time, help, and patience. You did a great job! I’ll be bringing my wife’s vehicle to you next week, and I’ll be recommending you to all my friends and family.
Thank you!
WG
wendy Graff
Nov 3, 2025
4.0
Beautiful store. Clean. The greeter at the door knew right where to send me for fans.
DO
Dawn O8A
Oct 23, 2025
5.0
Associates were very helpful...answered all our questions
What types of products can I find at Best Buy in Lake Jackson?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy in Lake Jackson.
What are the opening hours of Best Buy in Lake Jackson?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.
Does Best Buy in Lake Jackson offer curbside pickup service?
Yes, Best Buy offers curbside pickup service for customer convenience.
Can I get expert repair services at this Best Buy location?
Yes, Best Buy in Lake Jackson provides service and repair support through Geek Squad.
Does the store recycle electronics?
Yes, Best Buy Lake Jackson has electronics recycling services available.
What payment methods does Best Buy accept in Lake Jackson?
Best Buy accepts debit cards and checks; cash-only payments are not required.
Where is Best Buy located in Lake Jackson?
Best Buy is located at 104 Highway 332 E, Ste 200, Lake Jackson, TX 77566.
Are there any nearby places to eat around Best Buy in Lake Jackson?
Yes, there are several nearby restaurants including Jimmy Joe's Texas Kitchen & Bar, Chili's Grill & Bar, Wingstop, and Little Caesars Pizza, where you can enjoy a meal before or after shopping.
Can I find office supplies or printing services near Best Buy?
Yes, Office Depot - Lake Jackson 2691 and Office Depot Tech Services are nearby and offer office equipment and printing services.
What other stores or services are near Best Buy for additional shopping or services?
Nearby you can visit The Home Depot for appliances and home improvement, PetSmart or Petco for pet supplies, and Mattress Firm for furniture needs.