Verizon

4.3
271 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at Kyle, TX 78640

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
151 Evans Dr, Kyle, TX
78640, United States

Hours

Reviews

4.4
265 reviews
5 stars
210
4 stars
13
3 stars
3
2 stars
4
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service, highlighting staff members like Kelly and Sienna for their kindness, patience, and professionalism.

Staff Knowledge

Customers frequently noted the staff's knowledge and ability to answer questions thoroughly, making the purchasing process smooth and efficient.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude behavior from management and issues with billing and service, indicating inconsistency in customer experiences.

Store Environment

Some customers reported unprofessional behavior and a lack of cleanliness in the store, suggesting a need for improvement in the overall environment.
  • EC
    Elise Carrasco
    4 days ago
    5.0
    Best Verizon store in the area! Kelly, the manager, and Hunter were so helpful and patient when I came in to upgrade my phone. Not pushy, just helpful and pleasant to do business with.
  • RM
    Raymond Moreno
    5 days ago
    5.0
    I had a great experience and got helped right away. I was helped by a lady who had some much experience and really made my upgrade easy and straight forward. Would recommend this location for any needs
  • TL
    Tami Larsen
    Dec 30, 2025
    5.0
    Jay was absolutely amazing. He was kind, patient, and helped us through a challenging problem - sticking with it far more than would have even been expected. We also watched him juggle many other customers completely on his own with ease and the same level of high competence and friendliness. I had never been in this store but will definitely be back.
  • JN
    Jessy Napier
    Dec 26, 2025
    5.0
    Had a great experience at Verizon today! The manager Kelly was so professional AND personable. Felt like an old friend helping my daughter and I out! Superb service!
  • MS
    Manuel Soto
    Dec 24, 2025
    5.0
    Fast and courteous service. Answered my questions with out looking bothered like some other places.

Frequently Asked Questions About Verizon

What types of products can I find at Verizon in Kyle, TX?

Verizon in Kyle, TX offers Verizon Wireless services, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid options.

What are the store hours for Verizon in Kyle, TX?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 5:00 PM.