Verizon

4.3
261 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at Kyle, TX 78640

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
151 Evans Dr, Kyle, TX
78640, United States

Hours

Reviews

4.3
255 reviews
5 stars
201
4 stars
13
3 stars
3
2 stars
3
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Kelly and Sienna.

Efficiency

Several reviews highlighted the quick service and efficient processes, with customers often being in and out in under 30 minutes.

Mixed Experiences

While many had positive interactions, there were notable complaints about rude service from management and issues with billing and account management.

Store Management

The store's management received mixed feedback, with some praising their helpfulness while others criticized their professionalism and customer handling.

Third-Party Issues

Several customers noted that this location is a third-party retailer, leading to confusion and dissatisfaction regarding service and fees compared to corporate stores.
  • SW
    Selma Ward
    5 days ago
    4.0
    The team was superb as I upgraded to the new iPhone. I always enjoy going to a store where staff are fun and excited to help. Way to go!
  • MH
    Mason Higginbotham
    Nov 4, 2025
    5.0
    Great service, had a SIM failure and they transferred me over to a E-SIM no charge and very quickly! Thanks again!
  • BT
    brooke taylor
    Sep 23, 2025
    5.0
    Super quick experience purchasing a new phone. Very informative staff. I wish I could remember the staff members name who helped us!
  • LW
    Luis Ramirez (P.A. Metal Works)
    Sep 22, 2025
    5.0
    Quick service. Very knowledgeable.
  • SM
    Serenity Morris
    Sep 14, 2025
    5.0
    My mother and I went to upgrade my phone and Sienna was so patient and calm and so sweet about making sure our plan didn’t get changed and the Kelly- the manager who wasn’t working that day came in for our appointment. They were both so wonderful and understanding and made everything quite efficient and painless for us and we will most definitely be back for them ☺️ thank you from my mother (Darla) and I!

Frequently Asked Questions About Verizon

What types of products can I find at Verizon in Kyle, TX?

Verizon in Kyle, TX offers Verizon Wireless services, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid options.

What are the store hours for Verizon in Kyle, TX?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 5:00 PM.