Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1103 W Stan Schlueter Lp Killeen, TX 76549
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.9
858 reviews
5 stars
797
4 stars
41
3 stars1
2 stars3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, particularly highlighting Chris and Angel for their exceptional service.
Efficiency
Several reviews noted quick and efficient service, with customers appreciating the timely assistance they received during their visits.
Store Environment
Customers reported a clean and welcoming store atmosphere, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, some customers expressed dissatisfaction with specific employees and issues related to service or billing.
- HPHannah ProcterJan 2, 20261.0I am BEYOND dissatisfied and disappointed with this place and it service, or lack there of. I went in to be added on an account and was told the phone was in stock ready to be picked up so I drove 20 miles over to the store, and got there then the man who was working told us his computer through a T and C error and we had to LEAVE THE STORE to call 611. Mind you we were the only people in the store. So we sat on the phone with ^ for 45 minutes in the parking lot just to be told we were in the wrong department. Called technical support and got hung up on after being told “that’s not my job.” So here I sit three days later. My account shows my phone was picked up, and I have no phone. Utterly disgusting. Thanks russell cellular!
- TTTalia TunstillNov 19, 20255.0Christopher provided great service. He was knowledgeable and very professional!
- FGFaith GibsonSep 30, 20251.0Attempted to come in at 6:18 last week. Dark skin lady with braids proceeded to tell me they close at 7 in which I knew but she didn’t even know what I was trying to come in for. Didn’t even step foot in the door and left because that basically told me she didn’t wanna help. Tone is everything
- SDSarah DavisJan 12, 20245.0Friendly & fast service!
Frequently Asked Questions About Verizon
What is Russell Cellular's relationship with Verizon?
Russell Cellular is an independently owned and operated Verizon Authorized Retailer.
Where is the Russell Cellular Verizon store located in Killeen, TX?
The store is located at 1103 W Stan Schlueter Loop, Ste 500, Killeen, TX 76549.
What brands does Russell Cellular offer at their Killeen store?
They offer Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG products.
What are the store hours for the Russell Cellular Verizon location in Killeen?
Monday to Saturday: 9 AM to 7 PM; Sunday: 11 AM to 5 PM.
Does Russell Cellular offer in-store pickup services?
Yes, they offer in-store pickup for purchases.
What payment options are accepted at Russell Cellular in Killeen?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What types of products and services can I find at Russell Cellular?
They provide Verizon Wireless, cellular phones, smartphones, tablets, accessories, smartwatches, prepaid plans, wireless service, mobile service, home phone service, and home internet.
What nearby restaurants can I visit before or after shopping at Russell Cellular?
Nearby dining options include Papa Johns Pizza, Burger King, Panda Express, Jimmy's Egg, El Paisa Guanajuato, and Father & Son's Soul Food/Seafood.
Are there any coffee shops near Russell Cellular in Killeen?
Yes, Dutch Bros Coffee is a nearby coffee shop where customers can relax or grab a drink before or after their visit.
What other mobile phone stores are located near Russell Cellular?
Nearby mobile phone stores include Verizon and Cricket Wireless, providing customers additional options for devices and services.