Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Killeen’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
495 reviews
5 stars
414
4 stars
27
3 stars
8
2 stars7
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the staff for their exceptional customer service, highlighting their patience, professionalism, and willingness to go above and beyond to assist customers.
Knowledgeable Staff
Many customers noted the staff's extensive knowledge about products and services, which helped them make informed decisions.
Positive Experiences
Overall, customers reported positive experiences during their visits, often mentioning specific representatives who provided outstanding service.
Store Hours Issues
A few reviews mentioned dissatisfaction with the store's adherence to posted hours, indicating some customers were turned away before closing time.
- JKJakob KennyDec 31, 20255.0Came in yesterday afternoon with a broken phone. Richie was super helpful and got me a great deal on a new phone. He was extremely attentive and made sure to triple check everything before I left to make sure I was good to go.
- WLWendell LandDec 30, 20254.0Had a good experience getting phone problem fixed Thank you, Ritchie for all your help
- WCwendy castilloDec 26, 20255.0Purchased an iPhone from Verizon online. Could not get it set up at home, there was a problem. Richard S. was a lifesaver! He discovered the issue and cleared it up. I asked him to help me with setting up parental controls. He had not done it previously but took the time to figure out. I appreciate his patience and professionalism!
- DMdiego martinezDec 19, 20255.0Richard was so helpful through the process. Got me a good deal on my phone. He was very helpful, attentive, and made sure to triple check everything to make sure I was okay before I walked out
- KAKevin AmayaDec 11, 20255.0I had an amazing experience here especially with the help of the representative Cat, she helped me out with sorting my bill issues out. She was very attentive and meticulous in assisting me with customer service although it took a couple visits it was no trouble to her she kept the high energy and assisted me with no complains! Definitely recommend coming in and getting helped out by her and all the staff here!
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store located in Killeen?
The Verizon Cellular Sales store is located at 702 S Fort Hood St, Killeen, TX 76541.
What are the store hours for Verizon Cellular Sales in Killeen?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon Cellular Sales in Killeen require appointments for visits?
No, appointments are not required, but you can call to make one if you prefer.
What brands and products can I find at Verizon Cellular Sales in Killeen?
You can find smartphones, tablets, and accessories from brands including Verizon, Apple, Samsung, Motorola, LG, HTC, Google, and Asus.
What services does Verizon Cellular Sales offer at this location?
They offer Verizon wireless plans, prepaid wireless, Hum smart car services, home phone and internet, mobile hotspots, and other Verizon services.
Are there pickup options available for orders at Verizon Cellular Sales?
Yes, the store offers both in-store pickup and curbside pickup services for your convenience.
What payment methods are accepted at Verizon Cellular Sales in Killeen?
The store accepts American Express, Discover, Mastercard, and Visa as payment options.
Which nearby places can I visit for dining options before or after shopping at Verizon Cellular Sales?
Nearby dining options include China Buffet, Wabah Food Court, Tous les Jours bakery and cafe, Munchies On Wheels food truck, and Nami Japanese Restaurant and Steakhouse.
What nearby stores can I visit for additional shopping near Verizon Cellular Sales?
You can visit nearby stores such as Harbor Freight Tools, Big Lots, Family Dollar, O Mart grocery store, and various discount and retail stores.
Are there financial services or conveniences near Verizon Cellular Sales?
Yes, nearby you can find Western Union for financial services, Navy Federal Credit Union, 7-Eleven convenience store and gas station, and Redbox rental kiosks.