Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Killeen store today.
Location
Cricket Wireless Authorized Retailer
1001 Willow Springs, Killeen, TX
76549, United States
Hours
Reviews
4.4
126 reviews
5 stars
93
4 stars
15
3 stars
5
2 stars
2
1 star
11
- AHaris hinesOct 2, 20251.0The girl here threatened me and was absolutely rude to me. I've never been so disrespected by a cricket location like this in my life. I should have went to the cricket on stan schlueter instead the manager there is always so kind and helpful. The girl here could learn a thing or two from her. Also when I walked in she came from the back holding a glass pipe idk what kind of business y'all running here but I'm definitely not coming back.
- JKJasmine KinnardSep 22, 20255.0I went to cricket today because my phone wouldn’t hold a charge and was frustrated and worried and was given the BEST CUSTOMER SERVICE I’ve ever received at cricket! I always have a great experience but the lady who was working this morning (I wish I got her name) really just gave me the warmest welcome, was SO helpful, let me use her phone until mine turned on, and made sure I left with a great and reliable charger. From now on I will only go to her for any purchases I make at cricket! She completely made my day and I’m SO GRATEFUL! I highly recommend this store!!
- MBMarcus BassAug 27, 20255.0Thank you Skyler!!!!! "I recently had an exceptional experience with Cricket's customer service team! The representative I worked with was knowledgeable, friendly, and efficient in resolving my issue. They took the time to explain everything clearly and ensured I was satisfied with the solution. Cricket's commitment to customer satisfaction is evident, and I'd highly recommend their service to anyone looking for reliable and responsive support. Five stars isn't enough - they're truly outstanding! Thank you, Cricket, for providing top-notch service that exceeded my expectations.
- YMYvette MaringJun 4, 20255.0Kenya was amazing.. I was having such a hard time and she was able to assist me even in my frustration she listened to my issue and took all the time needed to help me.. thank u so much kenya..
- SASheila AskewSep 26, 20195.0The sales Rep. Was very helpful. And helpful recommending the right phone for a college student.
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer offer?
Cricket offers customizable unlimited talk, text, and data plans with no annual contract to fit your lifestyle.
Where is Cricket Wireless Authorized Retailer located in Killeen, TX?
It is located at 1001 Willow Springs, Killeen, TX 76549, USA.
What are the store hours for Cricket Wireless Authorized Retailer in Killeen?
The store is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 12:00 PM to 6:00 PM on Sunday.
Does Cricket Wireless Authorized Retailer require a contract for its plans?
No, Cricket offers cell phone plans with no annual contract.
How can I contact Cricket Wireless Authorized Retailer?
You can reach them by phone at +1 254-628-0458.
Are there any nearby convenience stores where I can grab snacks when visiting Cricket Wireless?
Yes, there are several 7-Eleven convenience stores near the Cricket Wireless location where you can buy snacks and coffee.
Can I visit a nearby barber shop after my appointment at Cricket Wireless?
Yes, Best Barber Shop and Pro Barber Shop are nearby for haircuts and grooming services.
Where can I rent a car or get automotive services close to Cricket Wireless?
Enterprise Rent-A-Car is nearby for car rentals, and Valvoline Instant Oil Change offers automotive repair and oil changes.
Where can I find food options near Cricket Wireless Killeen?
Great Wall Cafe offers Chinese cuisine, and Little Jamaica provides Jamaican and Caribbean dishes close to the store.
Does Cricket Wireless Authorized Retailer have an online presence where I can learn more or follow updates?
Yes, you can visit their website or follow their social media on Facebook, TikTok, Instagram, Twitter, and YouTube.