Best Buy

Reviews

• ML

  Mary Lu

  Apr 23, 2026
  5.0
  I needed the Geek Squad to reset my tablet and they were extremely nice and helpful. Would use them again anytime
• KM

  Kevin Meza

  Apr 18, 2026
  1.0
  Came in to request a phone replacement bc I have apple care through T-Mobile they guy said he couldn’t help me or order a phone for me bc I didn’t make appointment and couldn’t help me until 5:40 pm or I can drive to Austin they could help me down there. There were no customers around at the Geek squad desk so I don’t understand why they couldn’t help me out me order a phone replacement.
• MG

  Matthew Griesbach

  Apr 11, 2026
  1.0
  Purchased an open box good condition TV Called and messaged Best Buy to insure the TV was not a display unit and was promised by both representatives that it was not a display TV. Rent a uhaul and drive an hour and a half to pick up the TV. Just to be informed that it is a display TV and came with 0 accessories. Bestbuy needs to send me a new TV at the same price or I will be taking them to small claims court.
• JB

  Jessie Barnes

  Mar 30, 2026
  5.0
  I have had a wonderful experience in this store. All due to Mr James , he is a very patient and knowledgeable salesman not at any point did hurry or push me to make a decision. He explained all the question that I had in layman's terms
• DM

  Debra Morrall

  Mar 23, 2026
  5.0
  My husband and I went into the store to replace our desktop computer and printer and were greeted by James. He was pleasant, extremely knowledgeable, unhurried, and professional. At no point did it feel as though he was "just making a sale" but catered his suggestions to our needs. He knew just the right questions to ask, educated us in the process, and made himself available, if needed, even after the transaction. He was happy, because WE were happy. If there's a line of customers, wait and ask for James!!

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