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Brand Certified

Verizon

4.6
(426 reviews)

Business Details

(830) 542-4374

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Kerrville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Kerrville connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
207 Sidney Baker St S, Kerrville, TX
78028, United States

Hours

Reviews

4.6
426 reviews
5 stars
368
4 stars
13
3 stars
12
2 stars
5
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Patrick, Justin, and Dacoda, highlighting their dedication to resolving issues and providing clear explanations.

Mixed Experiences

While several customers reported positive interactions, others experienced poor service, including rudeness and lack of assistance, particularly with older customers or during busy times.

Product Knowledge

Several reviews noted the staff's knowledge about products and plans, with specific mentions of employees like James and Lorenzo who provided valuable insights and recommendations.

Long Wait Times

Some customers expressed frustration with long wait times to receive assistance, indicating a need for improved staffing or efficiency during busy periods.
  • KH
    KLD Hakala
    Dec 13, 2025
    5.0
    It was pleasant to work with James in the Kerrville Verizon store. He was most curteous and helpful in correcting the issues with my Verizon bill. It's always nice to do business with people who are efficient, personable and respectful.
  • JM
    John Montgomery
    Oct 11, 2025
    1.0
    I spoke with someone named Hailey on the phone she sounds new she told me she didn’t feel like dealing with my phone issue and hung up on me
  • BP
    Brandy Peters
    Oct 3, 2025
    5.0
    Upon entering the store, I was assisted by Patrick Goodman, to whom I explained my situation. Over the subsequent month, he provided comprehensive support in setting up my new phone, offering clear explanations of all available options. Furthermore, with my consent, he proactively followed up to ensure optimal phone functionality and that my billing and plan aligned with the initial quote. The level of customer service I received was truly exceptional. Mr. Goodman's dedication exceeded expectations. I highly recommend scheduling an appointment with him for any related inquiries.
  • JJ
    Jenn
    Mar 7, 2020
    5.0
    Best experience my husband and I have ever had. Tristin Robinson was very helpful. He took his time and made sure everything we needed to be done was done correctly. If I have a problem I know I can get help from Tristin. I will recommend everyone I know that needs a new phone to go and see him.

Frequently Asked Questions About Verizon

What products and brands can I find at the Verizon store located at 207 Sidney Baker St S in Kerrville?

At this Verizon store, you can shop wireless devices from brands like Apple, Samsung, Motorola, Google, LG, HTC, and Asus. They also offer Verizon smartphones, tablets, connected devices, and accessories.

What services does the Kerrville Junction Cellular Sales Verizon location provide?

They provide Verizon wireless plans, prepaid wireless, Hum smart car services, home phone and internet, mobile hotspots, and other Verizon wireless services.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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