Verizon

3.8
185 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Katy for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2918 W Grand Pkwy N, Katy, TX
77449, United States

Hours

Reviews

3.6
128 reviews
5 stars
67
4 stars
19
3 stars
4
2 stars
3
1 star
35
  • MK
    Matt Kocisak
    Dec 23, 2025
    1.0
    I've always wondered why Verizon stores were always full. It turns out it's because they are very slow. Waited 30 minutes to hand someone a phone for trade-in.
  • SS
    sun
    Dec 19, 2025
    1.0
    We bought a family package with 3 routes. After repeatedly confirming the final price, we were told at the last minute that we would need to pay an extra $4 per month. A lady served us, and we really disliked this sales method.
  • NM
    Nixon Mendez
    Oct 27, 2025
    5.0
    Excelente atención y servicio del joven David que habla español, si necesitan comprar algo en la tienda el puede ayudarlos, se van a sentir muy bien atendidos y en su idioma.
  • NR
    Nikhil RS
    Aug 13, 2025
    5.0
    Manager Mike was really helpful. He even helped reach out to the customer support on my behalf and clearly explained the situation to them. He provided every possible assistance he could.
  • MG
    Marienny Gómez
    Jul 24, 2025
    5.0
    Great service at Verizon – Morton Ranch After going to 3 other stores and calling customer service with no solution, Ernesto at the Morton Ranch location finally helped me solve the issue. He was kind, professional, and really knew what he was doing. Thanks to him, I finally left a Verizon store satisfied I’m very grateful for his help. Highly recommend this store and especially Ernesto!

Frequently Asked Questions About Verizon

What products and brands does the Verizon store in Katy offer?

The Verizon store in Katy offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and products from Motorola, Kyocera, and TCL. They also provide business cell phones, tablets, laptops, and mobile hotspots.

What are the store hours for the Verizon location in Katy?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.