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Brand Certified

Verizon

3.8
(188 reviews)

Business Details

2918 W Grand Pkwy N, Katy, TX
77449, United States
(281) 712-4221

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Katy for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2918 W Grand Pkwy N, Katy, TX
77449, United States

Hours

Reviews

3.8
188 reviews
5 stars
111
4 stars
21
3 stars
5
2 stars
4
1 star
47
  • HE
    Humble Explorer
    Jan 27, 2026
    4.0
    Staff was knowledgeable, phone plans were moderately priced.
  • JM
    José Manuel
    Jan 17, 2026
    1.0
    I had a terrible experience at this store. I stood there for over two hours and no one helped me. I approached an employee who seemed to be the manager, and when I asked him for help, he asked me what my problem was. When I explained, he got furious, gave me a useless explanation, and aggressively threw his phone on the floor. He said they couldn't help me and that I should call customer service. I didn't understand anything. My God! Use the online service because, honestly, in this store they treat you like it's the 1800s.
  • MK
    Matt Kocisak
    Dec 23, 2025
    1.0
    I've always wondered why Verizon stores were always full. It turns out it's because they are very slow. Waited 30 minutes to hand someone a phone for trade-in.
  • SS
    sun
    Dec 19, 2025
    1.0
    We bought a family package with 3 routes. After repeatedly confirming the final price, we were told at the last minute that we would need to pay an extra $4 per month. A lady served us, and we really disliked this sales method.
  • NM
    Nixon Mendez
    Oct 27, 2025
    5.0
    Excelente atención y servicio del joven David que habla español, si necesitan comprar algo en la tienda el puede ayudarlos, se van a sentir muy bien atendidos y en su idioma.

Frequently Asked Questions About Verizon

What products and brands does the Verizon store in Katy offer?

The Verizon store in Katy offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and products from Motorola, Kyocera, and TCL. They also provide business cell phones, tablets, laptops, and mobile hotspots.

What are the store hours for the Verizon location in Katy?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

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