Business Details
About
Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Katy, TX location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
469 reviews
5 stars
415
4 stars
16
3 stars
9
2 stars4
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Harmeet, Harry, and Nikhil, for their patience, helpfulness, and professionalism during the phone purchasing and setup process.
Efficiency
Customers frequently noted the quick and efficient service they received, especially during phone upgrades and trade-ins.
Promotions and Transparency
Some customers expressed dissatisfaction with misleading promotions and unclear communication regarding deals, indicating a need for improved transparency.
Store Experience
Overall, the store environment was described positively, with many customers recommending the location for its excellent service.
- CSClay Steele2 days ago5.0She was excellent and handled everything in a professional manner
- APAlaisa ParksDec 20, 20255.0Harry was a very big help! He is very sweet and polite. He’s very patient and kind. Definitely recommend working with Harry! Super cool guy
- JMJP & Eunice MarshallDec 6, 20255.0Harry was fast and efficient and kind! Great experience!
- TBTerry BaumannDec 5, 20255.0Been having lots of trouble with my iPhone 11, couldn’t make or receive calls. Met with Hammett and he showed me a deal I could not turn down. I really thankful that I went to the Katy store. Got more than I bargained for. Such a deal.
- JCJuan CruzDec 1, 20255.0Nikhil made it easy for me to get my S25 Ultra before the Black Friday deal was over. smooth transaction. Love the new phone thank you.
Frequently Asked Questions About Verizon
What products and services can I find at the Verizon store in Katy, TX?
You can shop smartphones, iPhones, iPads, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, and more at the Katy, TX Verizon store.
What are the operating hours for the Verizon store at 400 Grand Parkway South, Katy?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Does the Verizon Katy store offer in-store pickup or delivery services?
The Verizon store offers in-store pickup and curbside pickup but does not provide delivery services.
What payment options are accepted at this Verizon location?
This Verizon store accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Is the Verizon store at 400 Grand Parkway South wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customer convenience.
Do I need an appointment to visit this Verizon store in Katy?
No, appointments are not required to visit or shop at this Verizon store.
Are there any nearby salons where I can get a beauty treatment after visiting the Verizon store?
Yes, Vibrancy Salon & Day Spa and Hair By Kennie are nearby beauty salons where you can enjoy hair and spa treatments after your Verizon visit.
What nearby dining options are available close to the Verizon store?
You can visit Godfather's Pizza, Budare, Aromas Latin Cuisine & Wine Bar, or HoneyBaked Ham Holiday Express for various dining experiences near the Verizon store.
Are there any nearby recreational or entertainment venues I can visit along with the Verizon store?
Yes, you can check out Golf Etc. West Houston for sports and recreation, or enjoy live music at Midnight Rodeo Katy.
How can nearby real estate agents and services assist me around the Verizon store area?
Nearby real estate agents like The Franklin Team brokered by eXp Realty, Bexley Realty Group, and Afrouz - Houston Realtor can help with buying or selling property if you're in the area visiting Verizon.