Business Details
400 Grand Parkway South, Katy, TX
77494, United States
Certified by Verizon • Mar 01, 2026
(281) 395-0455
Certified by Verizon • Mar 01, 2026
https://www.yourwirelessinc.com/locations/
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Katy, TX location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.7
481 reviews
5 stars
424
4 stars
16
3 stars
9
2 stars4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, patience, and professionalism of staff members, particularly Harmeet and Harry.
Product Knowledge
Staff demonstrated strong knowledge about products and services, assisting customers effectively with upgrades and new purchases.
Mixed Experiences
While many reviews were positive, some customers reported issues with service quality and misleading promotions.
Efficiency
Several customers noted quick and efficient service during phone upgrades and trade-ins.
- PCPhil ChewFeb 18, 20265.0Harmeet he’s extremely helpful and has extended help before and after sale very much appreciated Phil C
- MRMcCoy RobinsonFeb 17, 20265.0Very helpful and patient with me, would highly recommend!
- IDiam DiossJan 30, 20265.0Harmeet Is Outstanding, he helped my mom to get her the new iPhone, very knowledgeable and helpful. Thank you!
- RDRalph DamicoJan 26, 20265.0Best Verizon location in town. He explained everything and made upgrade and new plan process super easy. Super nice staff. I highly recommend this location and to avoid the Cinco Ranch location where I had the opposite experience.
- IAIsaac AlcalaJan 16, 20261.0This location seems unwilling to assist unless you fit a very specific customer profile. I went into this location hoping to complete a trade-in and was told they couldn’t help me and that I would need to return to the store where the phone was originally purchased. In my case, that location was San Marcos, which is a very long drive from Houston. I was essentially turned away without any assistance. I then went to another Verizon store just 10 minutes away, where the staff was extremely courteous and able to help me with no issues. Disappointing experience overall.
Frequently Asked Questions About Verizon
What products and services can I find at the Verizon store in Katy, TX?
You can shop smartphones, iPhones, iPads, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, and more at the Katy, TX Verizon store.
What are the operating hours for the Verizon store at 400 Grand Parkway South, Katy?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Does the Verizon Katy store offer in-store pickup or delivery services?
The Verizon store offers in-store pickup and curbside pickup but does not provide delivery services.
What payment options are accepted at this Verizon location?
This Verizon store accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Is the Verizon store at 400 Grand Parkway South wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customer convenience.
Do I need an appointment to visit this Verizon store in Katy?
No, appointments are not required to visit or shop at this Verizon store.
Are there any nearby salons where I can get a beauty treatment after visiting the Verizon store?
Yes, Vibrancy Salon & Day Spa and Hair By Kennie are nearby beauty salons where you can enjoy hair and spa treatments after your Verizon visit.
What nearby dining options are available close to the Verizon store?
You can visit Godfather's Pizza, Budare, Aromas Latin Cuisine & Wine Bar, or HoneyBaked Ham Holiday Express for various dining experiences near the Verizon store.
Are there any nearby recreational or entertainment venues I can visit along with the Verizon store?
Yes, you can check out Golf Etc. West Houston for sports and recreation, or enjoy live music at Midnight Rodeo Katy.
How can nearby real estate agents and services assist me around the Verizon store area?
Nearby real estate agents like The Franklin Team brokered by eXp Realty, Bexley Realty Group, and Afrouz - Houston Realtor can help with buying or selling property if you're in the area visiting Verizon.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website