Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Katy, TX location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
463 reviews
5 stars
409
4 stars
16
3 stars
9
2 stars4
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting their patience, knowledge, and willingness to help.
Staff Performance
Harmeet and Nick received numerous commendations for going above and beyond in assisting customers with their phone needs and upgrades.
Store Experience
Customers reported positive experiences at the store, noting the helpfulness and professionalism of the staff.
Promotions and Pricing
Some customers expressed dissatisfaction with misleading promotions and pricing, indicating a need for clearer communication.
Efficiency
Several reviews mentioned quick service and efficient handling of transactions, contributing to a smooth customer experience.
- GGG B (GBDDS)Nov 9, 20255.0Traded my phone for new one. Was quick and easy to do.
- YKyoung koNov 1, 20255.0Harmeet did a good job for me and my husband's phone upgrade.
- RMRick MangoOct 28, 20255.0I recently upgraded to an iPhone 17 Pro Max. The process was a simple as you could possibly hope for and the transfer of data was seamless and expeditious. The Customer Service exhibited by Verizon employee, Harmeet was outstanding. It was an absolute pleasure doing business with Verizon.
- LSLinda SpreenOct 21, 20255.0Harmeet was Wonderful!! In fact.. he has helped me So Very Many times in the past couple of years! In fact.. I know his car and will come in and He fixes Everything!! He is Amazing!! Thank You Verizon for having him here in my neighborhood !! He is Mr Verizon!
- WFWendy FOct 15, 20255.0I had a great experience at Verizon thanks to Nik! He helped us set up our new phone and went above and beyond — even staying late to make sure everything was working perfectly. Despite the long hours, he was incredibly patient, professional, and kind throughout the entire process. It’s rare to meet someone so dedicated to providing excellent customer service. Thank you, Nik, for making the whole experience smooth and stress-free!
Frequently Asked Questions About Verizon
What products and services can I find at the Verizon store in Katy, TX?
You can shop smartphones, iPhones, iPads, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, and more at the Katy, TX Verizon store.
What are the operating hours for the Verizon store at 400 Grand Parkway South, Katy?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Does the Verizon Katy store offer in-store pickup or delivery services?
The Verizon store offers in-store pickup and curbside pickup but does not provide delivery services.
What payment options are accepted at this Verizon location?
This Verizon store accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Is the Verizon store at 400 Grand Parkway South wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customer convenience.
Do I need an appointment to visit this Verizon store in Katy?
No, appointments are not required to visit or shop at this Verizon store.
Are there any nearby salons where I can get a beauty treatment after visiting the Verizon store?
Yes, Vibrancy Salon & Day Spa and Hair By Kennie are nearby beauty salons where you can enjoy hair and spa treatments after your Verizon visit.
What nearby dining options are available close to the Verizon store?
You can visit Godfather's Pizza, Budare, Aromas Latin Cuisine & Wine Bar, or HoneyBaked Ham Holiday Express for various dining experiences near the Verizon store.
Are there any nearby recreational or entertainment venues I can visit along with the Verizon store?
Yes, you can check out Golf Etc. West Houston for sports and recreation, or enjoy live music at Midnight Rodeo Katy.
How can nearby real estate agents and services assist me around the Verizon store area?
Nearby real estate agents like The Franklin Team brokered by eXp Realty, Bexley Realty Group, and Afrouz - Houston Realtor can help with buying or selling property if you're in the area visiting Verizon.