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Brand Certified

Verizon

4.6
(491 reviews)

Business Details

870 S Mason Rd, Katy, TX
77450, United States
(346) 307-7154

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Katy’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Katy connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
870 S Mason Rd, Katy, TX
77450, United States

Hours

Reviews

4.6
491 reviews
5 stars
438
4 stars
4
3 stars
3
2 stars
3
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Kevin received numerous accolades for his exceptional customer service, being described as professional, knowledgeable, and helpful.

Technical Support

Many customers praised Kevin for his ability to resolve technical issues with their phones, including restoring functionality and transferring data.

Sales Experience

Customers appreciated the clear explanations of promotions and plans, with several noting they received great deals and savings.

Mixed Staff Experiences

While Kevin was highly praised, there were negative comments regarding another staff member's service, indicating inconsistency in customer experiences.
  • ER
    EMILIA ROMERO
    Feb 22, 2026
    5.0
    ¡Kevin fue absolutamente increíble! Hizo que todo el proceso con Verizon fuera fácil y sin estrés. Se tomó el tiempo para explicarme todas mis opciones, me ayudó a encontrar la mejor oferta y nunca me presionó para comprar algo que no necesitaba. Súper profesional y conocedor. ¡Si vas a Verizon, pregunta por Kevin!
  • CE
    Carol Eilers
    Feb 20, 2026
    5.0
    My phone wasn't working and Kevin was able to get my phone back up and running.
  • RI
    Ruska Ilieva
    Feb 11, 2026
    5.0
    I switch over to Verizon. I'm happy to have met Kevin. He is very friendly, knowledgeable, and tech savvy. Thank you Kevin
  • TP
    Tom Pelkey
    Feb 11, 2026
    5.0
    Hi there. This is Tom and I just wanted say a message about a sales guy at a Verizon store on Mason. In Katy, Texas. His name is Kevin Tran. I just wanted to say this guy has taken beautiful care of my wife and I very, very complex situation, and we just had to leave not only consumer cellular but we also had to leave xinfinity, Comcast, just over somewhat, not Very good service and in the case of consumer cellular, it was horrific just horrific in the case of Verizon Comcast, it was just another issue. Nothing serious, but just not up to the standard that we appreciate that Kevin has provided us. Thank you for listening, go to Verizon, sign up
  • AM
    asdajki manni
    Feb 7, 2026
    5.0
    Kevin was a lot of help as gave us a good deal and setting everything up for us also answer any questions I had definitely recommend him for anyone looking to get a new plan

Frequently Asked Questions About Verizon

What types of phones can I upgrade at the Verizon store located at 870 S Mason Rd?

You can upgrade Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and other Verizon-compatible phones at this store.

What are the store hours of the Verizon Cellular Sales location on S Mason Rd in Katy, TX?

The store is open Monday to Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 7:00 PM.

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