Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Katy’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
458 reviews
5 stars
407
4 stars4
3 stars3
2 stars3
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Kevin received numerous accolades for his exceptional customer service, patience, and knowledge, making a significant positive impact on customers' experiences.
Technical Assistance
Customers appreciated the help provided by staff, particularly Kevin, in resolving technical issues and transferring data to new devices.
Mixed Experiences
While many praised the service, there were complaints about dishonest practices and poor service from some staff members, leading to frustration.
Promotions and Savings
Several customers highlighted their satisfaction with the promotions and savings they received, particularly through Kevin's assistance.
Store Environment
The store was noted for its friendly atmosphere, with some customers mentioning the pleasant smell of fresh baked cookies.
- JRJorge Armando Rodriguez2 days ago5.0Kevin is the goat. Thanks so much.
- FFFreda4 days ago5.0Stopped by for a charger and Kevin informed me I had a loyalty promotion and was able to upgrade and get an amazing deal!
- PGPaul GordonNov 13, 20255.0Kevin was able to help me today and answered all my questions.
- EMEloy ManjaresNov 7, 20255.0Kevin, gracias por tu ayuda y y me ayudó y todo solucionado. Gracias hasta luego
- RJRaphael JosephNov 3, 20255.0Stop by the store to do a warranty on the phone. Kevin ended up helping me out and got my phone working again.
Frequently Asked Questions About Verizon
What types of phones can I upgrade at the Verizon store located at 870 S Mason Rd?
You can upgrade Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and other Verizon-compatible phones at this store.
What are the store hours of the Verizon Cellular Sales location on S Mason Rd in Katy, TX?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 7:00 PM.
Do I need to make an appointment to visit the Verizon store in Katy?
No appointment is required; you can call to make one or just stop by the store.
Which payment methods does the Verizon store accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Can I pick up my online orders in-store at the Verizon location on S Mason Rd?
Yes, in-store pickup is available at this Verizon store.
What wireless services are offered at the Verizon store in Katy?
They offer Verizon wireless plans including prepaid wireless, Hum smart car service, mobile and home internet, home phone, and hotspots.
What nearby places can I visit before or after shopping at Verizon on S Mason Rd?
You can visit Katy Budget Books for some reading material or enjoy a treat at Great Texas Pecan Candy Co nearby.
Are there any personal care services near the Verizon store in Katy?
Yes, Juliano's Barber Shop and Spa, Queen's Nails, and Love On A Leash pet grooming are nearby for personal and pet care services.
How can the nearby Capital One Bank assist customers visiting the Verizon store?
Customers can conveniently handle banking needs or get cash before shopping at Verizon, as Capital One Bank is close by.
Where can I find fitness facilities near the Verizon store on S Mason Rd in Katy?
Proactive Lifestyle Fitness and Curves gyms are nearby for workout options before or after your visit to Verizon.