Visit our store at Katy for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Very poor customer service. There are only 2 customer service associates and takes ages to help any customer. I was there to upgrade my iphone. Waited for almost an hour to come my turn meanehile they supported only 2 customers ahead of me. What a waste of time.
GM
GIOVY MAYORGA
Dec 19, 2025
5.0
Personal amable
JW
Jason Witkowsky
Dec 2, 2025
1.0
Wow! I guess customer service is completely gone. Not only was the young lady beyond rude today, she acted as is it was some sort of bother me being there needing assistance. When Xfinity sends you to this location, do yourself a favor and go to Cinco Ranch instead, super friendly and not at all bothered by you being there. Do better!
JC
JP CARRILLO
Nov 26, 2025
5.0
Whitni helped me, she has the highest customer service.
SA
Shahrukh Ahmed
Oct 13, 2025
1.0
Employee as I’m asking him what is the breakdown of the bill. Tells me he’s getting “agitated”, as I’m asking questions. Might as well just do everything from home. Useless, and waste of time.
The Verizon store in Katy, TX is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Katy?
The Verizon store is located at 6727 Fm 1463 Rd, Ste 190, Katy, TX 77494.
What brands of smartphones can I find at the Verizon store in Katy?
You can find the latest 5G smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon store in Katy.
Can I schedule an in-store appointment at the Verizon store in Katy?
Yes, you can schedule an in-store appointment at the Verizon store through their website or using the My Verizon app.
What pickup and delivery options are available for online orders at Verizon Katy?
Online orders can be picked up in store, shipped with free 2-day shipping, placed in express lockers, or delivered same day where available.
What services does the Verizon store in Katy offer?
The store offers mobile plans, wireless internet plans, voice plans, and business devices including cell phones, tablets, hotspots, and laptops.
Does the Verizon store in Katy accept mobile NFC payments and credit cards?
Yes, Verizon accepts mobile NFC payments, debit cards, and paychecks, and does not require cash only.
Are there any nearby restaurants where I can eat before or after visiting Verizon in Katy?
Yes, nearby dining options include Chick-fil-A The Crossing at Katy Fulshear, Raising Cane's, Firehouse Subs, JLB Eatery (Flagship), Yen Teppanyaki & Sushi Steakhouse, and Taquito Joes.
What nearby services are available around the Verizon store in Katy?
Nearby services include Avis Car Rental and Budget Car Rental for vehicle rentals, Marvelous Medspa and Chic Nail Lounge for wellness and beauty, as well as Elevate Vision Care and Rightway Dental for health needs.
How can nearby attractions assist me in visiting the Verizon store in Katy?
If you're traveling, nearby car rental agencies like Avis and Budget Car Rental can help you get to the Verizon store. After your visit, you might enjoy nearby restaurants or wellness centers such as Marvelous Medspa or Chick-fil-A at The Crossing at Katy Fulshear.