Verizon

3.4
97 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Katy for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
6727 Fm 1463 Rd, Katy, TX
77494, United States

Hours

Reviews

3.6
74 reviews
5 stars
42
4 stars
6
3 stars
2
2 stars
2
1 star
22
  • SA
    Shahrukh Ahmed
    Oct 13, 2025
    1.0
    Employee as I’m asking him what is the breakdown of the bill. Tells me he’s getting “agitated”, as I’m asking questions. Might as well just do everything from home. Useless, and waste of time.
  • KP
    Kartik Parikh
    Sep 14, 2025
    1.0
    I had a terrible experience with Verizon’s customer service. They tried to scam me by downgrading my service plan on the quote without telling me. The representative then pretended that the new downgraded plan’s prices would “match” what T-Mobile was offering. This was completely misleading. Instead of being upfront and honest, Verizon used deceptive tactics to make their offer look competitive. Customers should not have to double-check for hidden changes just to avoid being taken advantage of. This experience shows a lack of transparency and integrity in how Verizon treats potential customers. If they can’t win business fairly, they shouldn’t be in the business of making false comparisons or hiding plan changes. I will be taking my business elsewhere, and I urge others to be cautious before trusting Verizon’s quotes
  • VJ
    VERONICA JUAREZ
    Aug 7, 2025
    5.0
    Highly recommend! I was in search of a corporate store and was super disappointed with Sealy’s location. Here the staff greets you friendly and actually helps you!! I waited maybe 5 minutes and they had a few people in here. Overall satisfied with them!
  • DG
    D G
    Jul 20, 2025
    5.0
    Diego Moreno was an absolute pleasure to deal with. He was patient and helpful with my upgrade and transfer. Verizon is well represented by this fine young man!!
  • DP
    Darrell Peterson
    Jul 17, 2025
    5.0
    Wonderful and knowledgeable staff!

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Katy, TX?

The Verizon store in Katy, TX is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Where is the Verizon store located in Katy?

The Verizon store is located at 6727 Fm 1463 Rd, Ste 190, Katy, TX 77494.