Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Jacksonville, TX. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
299 reviews
5 stars
233
4 stars
19
3 stars
17
2 stars
9
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees providing exceptional service.
Service Speed
While many customers appreciated the quick service, some noted long wait times due to insufficient staffing during busy periods.
Pricing Concerns
Several reviews mentioned that the services and products were perceived as expensive, leading to mixed feelings about value.
Technical Support
Customers expressed satisfaction with the technical support provided, particularly in resolving issues with devices and plans.
Mixed Experiences
Some customers reported negative experiences, particularly with customer service responsiveness and issues with billing or product availability.
- LPLINDA PRICENov 14, 20255.0Mike is my Go To person for all things Tech! Honest, straight forward, Best in the county. Well trained staff in Jacksonville.
- CCCharles CollinsOct 23, 20254.0All was great but a little pricy. Service was fantastic and friendly. Much appreciated.
- GMGabriel MendezSep 20, 20255.0Great help
- ESElmina SmithSep 14, 20255.0Magic Mike did it again! He has ALWAYS done me right.
- JFJudith FabelaAug 5, 20255.0Mike and Erica were super helpful in fixing my phone! 💯📱👍 #PhoneRepair #TechSupport #Help
Frequently Asked Questions About Verizon
What services does the Verizon Authorized Retailer in Jacksonville, TX offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection. Their services include new lines, upgrades, new devices, and accessories.
Where is the Verizon Authorized Retailer located in Jacksonville, TX?
The store is located at 1317 S Jackson St, Jacksonville, TX 75766, USA.
What are the store hours for the Verizon Authorized Retailer in Jacksonville?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 6:00 PM.
What payment options are accepted at the Verizon Authorized Retailer?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon Authorized Retailer in Jacksonville offer in-store pickup?
Yes, in-store pickup is available at this location.
Which brands of devices and accessories are available at this Verizon Authorized Retailer?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Does the Verizon store in Jacksonville provide recycling services for electronics?
Yes, the store has electronics recycling services.
What nearby dining options can customers explore before or after visiting the Verizon Authorized Retailer?
Nearby dining options include Jack Sno Ville (a smoothie and Hawaiian restaurant), Adolfos Pizza, Chilies Grill & Bar, Jack in the Box, Jersey Mike's Subs, It's Just Wings, Dairy Queen, and several others, making it convenient to grab a meal around your visit.
Are there nearby convenience stores or gas stations near the Verizon store in Jacksonville?
Yes, Murphy USA #6620 gas station and Walgreens Pharmacy convenience store are nearby, useful for customers to fuel up or pick up essentials during their visit.
What nearby services could be useful for customers visiting the Verizon Authorized Retailer?
Nearby services include CashMax Title & Loan for financial needs, First Convenience Bank, Western Union for money transfers, Jackson Hewitt Tax Service, and Minute Key locksmith services, providing convenience for a variety of errands.