Business Details
1317 S Jackson St, Jacksonville, TX
75766, United States
Certified by Verizon • Mar 01, 2026
(903) 586-9354
Certified by Verizon • Mar 01, 2026
https://www.victra.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Jacksonville, TX. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.5
314 reviews
5 stars
246
4 stars
20
3 stars
17
2 stars
9
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist.
Staff Knowledge
Numerous reviews highlighted the staff's expertise in technology and their ability to provide clear explanations and solutions.
Service Speed
While many customers appreciated the quick service, some noted long wait times due to understaffing during busy periods.
Mixed Experiences
There were several negative reviews regarding poor customer service experiences, particularly with phone support and billing issues.
- AWAnne Wallack4 days ago5.0Mike was EXCELLENT!!! 10+. Only time I have EVER felt the person who helped me was really competent and there to help ME. Intelligence and personality should be recognized by management.
- SSSheila SadlerFeb 10, 20265.0Mike House was outstanding!!! Answered all my questions & solved all my phone problems.
- RRRachel RezaiJan 31, 20265.0The employees at the Verizon store were extremely kind and knowledgeable, and went above and beyond to help me in every way excellent job!
- STSandra ThompsonJan 10, 20265.0Received excellent service from the Verizon rep today. I believe his name was Myum.
- AHAraceli HoffpauirJan 10, 20265.0Majin was very helpful and professional
Frequently Asked Questions About Verizon
What services does the Verizon Authorized Retailer in Jacksonville, TX offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection. Their services include new lines, upgrades, new devices, and accessories.
Where is the Verizon Authorized Retailer located in Jacksonville, TX?
The store is located at 1317 S Jackson St, Jacksonville, TX 75766, USA.
What are the store hours for the Verizon Authorized Retailer in Jacksonville?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 6:00 PM.
What payment options are accepted at the Verizon Authorized Retailer?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon Authorized Retailer in Jacksonville offer in-store pickup?
Yes, in-store pickup is available at this location.
Which brands of devices and accessories are available at this Verizon Authorized Retailer?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Does the Verizon store in Jacksonville provide recycling services for electronics?
Yes, the store has electronics recycling services.
What nearby dining options can customers explore before or after visiting the Verizon Authorized Retailer?
Nearby dining options include Jack Sno Ville (a smoothie and Hawaiian restaurant), Adolfos Pizza, Chilies Grill & Bar, Jack in the Box, Jersey Mike's Subs, It's Just Wings, Dairy Queen, and several others, making it convenient to grab a meal around your visit.
Are there nearby convenience stores or gas stations near the Verizon store in Jacksonville?
Yes, Murphy USA #6620 gas station and Walgreens Pharmacy convenience store are nearby, useful for customers to fuel up or pick up essentials during their visit.
What nearby services could be useful for customers visiting the Verizon Authorized Retailer?
Nearby services include CashMax Title & Loan for financial needs, First Convenience Bank, Western Union for money transfers, Jackson Hewitt Tax Service, and Minute Key locksmith services, providing convenience for a variety of errands.
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Certified March 01, 2026Yext Knowledge Graph
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