Business Details
2420 N Belt Line Rd, Irving, TX
75062, United States
Certified by Verizon • Feb 22, 2026
(972) 255-4259
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/texas/irving/irving-201350
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Irving for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.7
358 reviews
5 stars
193
4 stars
42
3 stars
25
2 stars
16
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior.
Wait Times
Many customers experienced long wait times, with some waiting over an hour without assistance.
Staff Knowledge
While some staff members were noted for their knowledge and helpfulness, others were criticized for incompetence and lack of training.
Sales Experience
Several customers reported issues with misleading sales tactics and problems with account setups, leading to dissatisfaction.
Store Management
There are complaints about poor management and unprofessional behavior from store managers, impacting overall customer experience.
- LPLESLIE SOLOMON (James K Polk)Jan 31, 20265.0After the national service outage, my phone never came back online. The reps there fixed it quickly.
- AOAbdulsalam OpeyemiJan 25, 20265.0The store was amazing and the staffs are so friendly. Less customer
- MVMaddie Ventura!Dec 24, 20255.0I had a great experience with Eduardo at Verizon. He was friendly, patient, and extremely helpful. He went above and beyond to make sure all my questions were answered and that I left satisfied. Outstanding customer service!
- NHNATRONES HILLERDec 18, 20251.0disappointing. We came for an appointment and No help for 1 Hour and Not even an attendant came to us. We just left after an hour could have taken longer if we had waited.
- PSPiyush SinghDec 18, 20251.0No employees to help. Waited for an hour and literally no one came to talk
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Irving, TX?
The Verizon store in Irving is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What products and brands does the Verizon store in Irving offer?
The store offers the latest smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL, along with business cell phones, tablets, mobile hotspots, and laptops.
Can I schedule an in-store appointment or order online for pickup at the Verizon store in Irving?
Yes, you can schedule an in-store appointment online or place an order for in-store pickup, as well as use free 2-day shipping, express lockers, or same-day delivery where available.
What types of mobile and internet plans are available at the Verizon store?
Verizon offers mobile plans, wireless internet plans, and voice plans suitable for personal and business needs.
Does the Verizon store accept different payment methods?
Yes, the store accepts payments by check, debit card, and mobile NFC; cash-only payments are not required.
What languages are spoken at the Verizon store in Irving?
The staff at the Verizon store speaks English and Spanish to assist customers.
Where is the Verizon store located and how can I contact them?
The store is located at 2420 N Belt Line Rd, Suite 150, Irving, TX 75062. You can call them at +1 469-580-6920 or +1 866-644-4532.
Are there nearby amenities or attractions customers can visit before or after coming to the Verizon store?
Yes, nearby you can find the On The Border Mexican Grill & Cantina and Starbucks coffee shops, which are great places to visit before or after your Verizon store visit.
How can nearby transit or travel services help customers visiting the Verizon store in Irving?
Dollar Rent a Car, Dollar Car Rental, and Thrifty Car Rental nearby can assist customers who need rental vehicles to reach the Verizon store conveniently.
What nearby mobile phone services and repair shops are available near the Verizon store in Irving?
Customers can visit Cell Phone Repair Irving and Amazon Counter - Cell Phone Repair Irving nearby for mobile phone repair or IT services if needed.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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